my mum is 82 and has just had her heating fitted on tuesday, by friday it was condemed by the gas board ! she has been left all weekend without heat, but the promise of an emergency engineer to call, that was friday, we, her family have been trying to contact them but cannot! where do we turn to now, she wont go to any of our houses incase someone calls, can anyone tell us who we should make an angry complaint to?
2007-03-11 00:51:07 · 2 answers · asked by janmitchell54@btinternet.com 1 in Politics & Government ➔ Law & Ethics
These people should be able to help. That is one of their main functions! http://www.helptheaged.org.uk/en-gb/Campaigns/News/news_heretohelp_070307.htm
Meanwhile, perhaps your mother's local councillors could be approached.
2007-03-11 01:57:17 · answer #1 · answered by Doethineb 7 · 0⤊ 0⤋
Can you try to contact Social Services, they have an emergency number. If they can't help, could one of the family wait in the house while your mother stays elsewhere.
2007-03-11 01:02:07 · answer #2 · answered by Anonymous · 0⤊ 0⤋