Hi I need some help on my GCSE business homework if you would be so kind =)?

Question

"Give three examples when a business would use a formal method of written communication and three examples when informal written communication would be used."
I was thinking:
Formal - reply to a customer complaint, warning to an employee, offering an interview to a potential new employee.

Informal - quick notice of a meeting, ? , ?

Are they any good?!?!?!

Answer 1

informal communication:
memo / email / internal notice board / intranet
example
general info
for confirmation (eg from another internal dept
to request information (eg from warehouse dept)

formal communication
warning letters ie misconduct
costomer complains
correspondence with suppliers
business offers
bank / funding letters queries

Answer 2

For your formal, I think it should be correct.

For informal, I think it will be something like sending internal email about work matters, writing a short note to inform a surbordinate to see the boss and instructions on amending some documents.

Answer 3

Formal written are items such as letters to customers, minutes of meetings, reports to shareholders, invoices to customers.

Informal written are memos, emails, "while you were out " messages, notices on noticeboard

Good Luck

Answer 4

Yes I think they're good.

Thinking about the informal ones, under what other circumstances might it be suitable to use informal communication (feedback, social?)

Answer 5

I don't know the answer but you could try www.tutor2u.net, www.bized.co.uk or www.gcsebitesize.co.uk sorry i cant be more help.