about a week ago my computer cd/dvd drive stoped working. i tryed to burn a cd but it would not pick it up. i inserted a store bought cd and it still didnt read it. i tryed a lense cleaner and it was useless since it doesnt read anything. could it be a virus? im not good with computers. please keep it simple when you explain.
one more thing i forgot. its not a labtop its a home computer, if that makes a difference.
2007-03-10 19:25:40 · 3 answers · asked by CONFUSED 1 in Computers & Internet ➔ Hardware ➔ Add-ons
I often have similar problems with optical drives and components...
The problem is the laser's lens cover gets dust/dirt/debris on it from air being sucked into the computer by the power supply fan. Especially pet owners.
The fix is easy but tedious, and no a disk cleaner wont do it.
I have also repaired CD , DVD players and PS2's of the same...
So you have to remove the drive from the drive bay, disconnect the audio, EIDE and power connections.
Carefully pop off the front bezel.
Remove the case screws.
Open the drive carefully.
Carefully move the disk loading tray to reveal the laser lens.
Take a Q tip with slight amount of alcohol on it.
And lightly swab the lens cover.
Reassemble!
2007-03-10 19:39:52 · answer #1 · answered by Anonymous · 0⤊ 0⤋
You didn't say how old the CD/DVD drive is. Does the drive spin up at all? Does your operating system recognize its existence? If the OS doesn't display the drive, it's probably dead. Erratic or no recognition of a disc is a good sign the drive has had it. Laptop or desktop, same thing.
2007-03-12 12:12:23 · answer #2 · answered by CMass Stan 6 · 0⤊ 0⤋
You could have deleted the driver for the combo, or you may have a bad drive all together. Look for the installation disc that should come with your computer. If you do not have one, contact the manufacturer.
If you reinstall the drivers, and it still does not work, you may need to think about buying another one.
2007-03-14 23:20:24 · answer #3 · answered by kmf77 3 · 0⤊ 0⤋