i cannot log off the coputer?

Question

i have 4 accts on the computer, myself, my brother, his wife, and my son, all our accts can be logged off, except for my sons. i hit the log off icon, and nothing happens even if i wait an hour

Answer 1

Now would be a good time to back up each accounts data.

Run the following:

Update your virus protection and run a full scan.

If for any scan something can not be removed, repeat the scan in safe mode with the internet line disconnected.

Run "check disk" check both options and restart.
Run Disk Cleanup then Disk Defragment.
http://www.microsoft.com/atwork/getstarted/speed.mspx

Microsoft OneCare Live, run “full service scan”
Updates windows, virus and spyware scan, disk cleanup, disk fragmentation (if needed), backs up registry and then cleans registry, and checks for open firewall ports.
http://onecare.live.com/site/en-us/default.htm

Malicious Software Removal Tool (run “full scan”)
http://www.microsoft.com/security/malwareremove/default.mspx

Install Windows Defender (full time spyware protection)
Do a full scan
http://www.microsoft.com/athome/security/spyware/software/default.mspx

User Profile Hive Cleanup Service (An automatic service to help with slow log off and unreconciled profile problems)
http://www.microsoft.com/downloads/details.aspx?familyid=1B286E6D-8912-4E18-B570-42470E2F3582&displaylang=en
--------------------------------------
Rootkit revealer: (advanced) Close all programs first and then run.
http://www.microsoft.com/technet/sysinternals/utilities/RootkitRevealer.mspx
Do nothing at this time with the results! Not all results will be malware! Google each result.
-------------------------------------
Rootkit Removal if a rootkit is found.

Rootkit Removal Guide
http://safecomputing.umn.edu/guides/scan_unhackme.html

F-Secure BlackLight
http://www.f-secure.com/blacklight/

Sophos Anti-Rootkit
http://www.sophos.com/products/free-tools/sophos-anti-rootkit.html

UnHackMe
http://www.greatis.com/unhackme/buy.htm
http://safecomputing.umn.edu/guides/scan_unhackme.html
Invisible Trojan's - Rootkits Killer
-------------------------------------------------------
If that does not work.

Start> Run> enter "sfc.exe /scannow" in the run box.
Run. You will need the windows XP disk. This utility will check all system files against the disk and repair if needed.


System File Checker (sfc.exe)
http://www.updatexp.com/scannow-sfc.html
http://www.networkclue.com/os/Windows/commands/sfc.aspx
http://support.microsoft.com/kb/185836
http://support.microsoft.com/kb/310747
-------------------------------------------------------
If this doesn't work, do a repair install.
Repair install. (should not lose data) Backup files first.
http://www.microsoft.com/windowsxp/using/helpandsupport/learnmore/tips/doug92.mspx

--------------------------------------------------------
I recommend installing the following 5 (all 5) malware detection programs on all systems and running at least monthly.

Ad-Aware SE Personal (update + full scan)
http://www.lavasoftusa.com/products/ad-aware_se_personal.php

Spybot Search & Destroy (update + immunize + scan)
do not optional tea timer and SDHelper,.
http://www.safer-networking.org/en/mirrors/index.html

SpywareBlaster: Update then open and click “enable all protection”. http://www.javacoolsoftware.com/spywareblaster.html

SUPERAntiSpyware free version: (update + scan)
http://www.superantispyware.com/

CCleaner: Do not install toolbar or recycle bin options
Set to run when computer starts.
Place cookies you want to keep in the save list.
http://www.ccleaner.com/

Answer 2

I've encountered the same situation before. Until you find out what caused "log off" command to be lost, you can log off that user another way.

Ctrl+Alt+Del will bring up the "Task Manager" program. You can safely log off there, by using the "Shut Down" menu.

I eventually used the "System Restore" utility to restore the lost command. XP Users Only of course.

Answer 3

Try using the buttons Ctrl+Alt+Delete. Press them all at the same time. Then this little menu should come up and somewhere on that menu it will say Shut Down click on it and see if it works like that.

Answer 4

start up recommendations - hibernate - close down visit initiate at backside of show screen in blue bar (job bar) visit regulate panel pick potential recommendations pick by no potential to all indexed there pick prepare then pick ok then pick hibernate click stepped forward pick hibernate then click hibernate click enable hibernate determine you click prepare and ok to each thing then you definately can push potential button living house windows will close push button back and you are the place you replaced into back computing gadget does not could desire to do all that artwork back

Answer 5

Hi. His account may have higher privs than yours. Check by using Control Panel> Local Security> and hunt around. Good luck!