what is call center and BPO what is the minimum education qualification for this,what is the future scope.?

Answer 1

A call center generally employs people to work over the phone to assist customers in fixing whatever issues they are having with their computer, printer and other computer related devices.
Most often, no formal education is required (other than graduation from high school or a GED) however companies like this usually require that you have at least some experience with computers but they will also train new employees. Training generally consists of at least 4-6 weeks of paid training.
Additionally, these employers usually require prospective employees to under go a criminal background check as well as a credit check because they are often exposed to credit card information.
The hourly wage for this type of job generally starts around $10.00 per hour within the US.
Good luck to you.

Answer 2

Business Process Outsourcing - hiring a vendor to take responsibility for a business process.

BPO is the process of hiring another company to handle business activities for you.

Business process outsourcing (BPO) is the contracting of a specific business task, such as payroll, to a third-party service provider

Visit
http://www.indobase.com/bpo/what-bpo.html
http://www.wisegeek.com/what-is-bpo-business-process-outsourcing.htm
http://www.sourcingmag.com/content/what_is_bpo.asp
http://en.wikipedia.org/wiki/BPO