how do i get rid of the pop-ups from service.multi-pops.com?

Question

the url include cid 1569722, sid 23782

Answer 1

You have been infected by malware. Its not just a simple pop-up. Download, install, and understand how to use:
Avast
Superantispyware
Ccleaner
Winpatrol

Answer 2

get the following, all are free for a safe surfing experience,
install in SAFE mode with networking ( hit F-8 at boot time ), run them all in SAFE mode
with networking as you'll need it for the updates all the programs below will need.
Turn off RESTORE and the RECYLE BIN temporarily as virii can regenerate / reinfect even if you delete
them with both services on. After all the scanning and cleaning after a 2nd reboot and one last
scan do you turn both of them back on.

ANTI VIRAL

AVG (free) http://free.grisoft.com/


FIREWALL

ZoneAlarm http://www.zonelabs.com/store/content/company/products/znalm/freeDownload.jsp

WEB BROWSER - http://www.mozilla.org/products/firefox

EMAIL use thunderbird. It has a good built in spam filter and learns when you teach it. http://www.mozilla.org/products/thunderbird

SPYWARE

http://www.lavasoftusa.com/software/adaware/

http://www.safer-networking.org/en/index.html


and if you have a wireless router follow these tips,


1. Use WPA encryption (WPA-PSK) it's less crackable then WEP.

2. Make a passphrase that is upper & lower case and has some numbers thrown in there as well, again harder to crack.
some like mAkE1t5eCurE0rel53 and as long as possible.

3. Use MAC access control so only you or authorized PC's can connect (even if you do have encryption turned on)

4. Turn off DHCP use static addresses.

5. Turn off SSID (and change it) unless your card really needs it (some do)

6. Change username/password of access unit front end

7. Ensure you have the usual firewall enabled on your PC.

8. Paranoia rules, turn WLAN off if your not using it :)


one last tip
control panel---administrator tools--services--messenger

right clik on it
stop the service
then disable it
save changes

Answer 3

Here is a simple tutorial on how to cleanup your computer. They are real basic steps, but it is a good first step to take and will often clean out 95% of the junk (such as spyware, viruses, etc) off your computer. All the tools used are free of use. Here is the link:
http://www.cleancomputerhelp.com/how-to-cleanup

Here are some simple tips & techniques to keep your computer running a great shape:
http://cleancomputerhelp.com/computer-tips-techniques

Here is a list of Free Anti-Virus Tools:
http://www.cleancomputerhelp.com/free-computer-tools/cat_view-4

Here is a list of Free Anti-Spyware Tools:
http://www.cleancomputerhelp.com/free-computer-tools/cat_view-3

Here is a list of Free Firewalls:
http://www.cleancomputerhelp.com/free-computer-tools/cat_view-2

Here is a list of Free Online Scanners:
http://www.cleancomputerhelp.com/free-computer-tools/cat_view

What is a Virus? Find out here:
http://www.cleancomputerhelp.com/what-is-a-computer-virus

What is Spyware/Malware/Adware? Find out here:
http://www.cleancomputerhelp.com/what-is-spyware-malware

Here is a list of Miscellaneous Tools:
http://www.cleancomputerhelp.com/free-computer-tools/cat_view-1

If you can't resolve the problem, I'd recommend you visit one of the free online support forums here:
http://www.cleancomputerhelp.com/online-support

Answer 4

This is a screwed up infection you have. It is generally associated with General Downloader Trojans that ewido can remove. Sometimes there is a Vundo Trojan on computer that have this infection.

Do this procedure using the ewido and AdAware first. Then go down to the information on Vundo Trojan and download and run that program.

If this doesn't remove it then use one of the two SmitFraud Trojan removal sites. I prefer the first one.


Download and Update Ewido (now called the AVG Antispyware). Do not run:

http://www.ewido.net/en/download/

Download AdAware SE and update. Do the setup. Do not run:

http://www.filehippo.com/download_ad-aware/

AdAware SE Setup:

1. Select "use custom scanning options" then select "customize". Make sure the following options are enabled: "scan within archives," "scan active processes," "scan registry," "deep scan registry," "scan my IE favorites for banned URLs," "scan my Hosts file."

2. Select the "tweak" option. Under "scanning engine," make sure "unload recognized processes and modules during scan" is enabled. Enable "scan registry for all users instead of current users."

3. Under "cleaning engine" turn on "always try to unload modulesâ€Â¦," "during removal unload explorer and IE if necessary," "let windows remove files in use at next restart," and "delete quarantined items after restoring."

4. Use the "select drives and folders to scan" option to ensure that your entire hard drive is scanned (if you have more than one hard drive, scan all of them (of course, do not include floppy and CD/DVD).


TEMPORARILY SHOW HIDDEN FILES AND FOLDERS.

1. Click Start, and then click Control Panel.

2. Click Appearance and Themes, and then click Folder Options.

3. On the View tab, under Hidden files and folders, click "Show hidden files and folders", and clear(uncheck) the "Hide protected operating system files" check box.

IMPORTANT: Files are hidden by Windows for a very good reason. It is not wise to experiment with these files. Unfortunately, to successfully remove modern spyware we must turn this protection off temporarily. Please turn the protection back on when you have finished cleaning your system.


EMPTY INTERNET EXPLORER BROWSER CACHE:

1. On the Internet Explorer Tools menu, click Internet Options.

2. On the General tab, in the Temporary Internet Files section, click the Delete Files button. Select the Delete all offline content check box in the confirmation dialogue box that appears, click OK. Click OK again.

RESTART IN SAFE MODE:

To do this you need to hold down or repeatedly tap the F8 key while the computer is booting (when the computer is displaying a black screen with white text). When the boot menu appears, use your keyboard arrows to select "Safe Mode."

Safe Mode can look quite ugly. The color may look bad, and all of your desktop icons will be very large. This is normal.



START THE SCAN WITH YOUR PROGRAM(S).



When the scan and removal are completed REBOOT COMPUTER. This will restart you in normal mode.

RESET HIDDEN FILES AND FOLDERS.

The RESTORE POINTS may be infected with the Malware and cannot be used. Delete the old one(s) and make a new one.

CLEAR OLD RESTORE POINT(S). HERE'S HOW:

1. Click Start, and then click Control Panel.

2. Click Performance and Maintenance, click System, and then click on the System Restore tab.

3. Select the Turn Off System Restore check box, click Apply, then restart your computer.

4. Return to the System Restore Tab and turn System Restore back on.


TO SET A NEW RESTORE POINT:

1. Click the Start button.

2. Point to Programs, then navigate to Accessories, then System Tools, then click System Restore.

3. Choose Create a restore point, and then click Next.

4. In the Restore point description box, type a name for your restore point, and then click Next.

5. Click OK.

NOTE: If you are using Windows XP Service Pack 2 (SP2) and are unable to access the Internet after removing Malware, there is a command that may fix the problem. It works by resetting the winsock catalogue. Click on Start, then Run and type CMD in the box. Click OK. Type "netsh winsock reset" (no quotes)into the DOS window that appears.


ADDITION INFORMATION ABOUT TROJANS:

There are Trojans that fall into the Smitfraud family. Smitfrauds are usually Homepage/Browser Hijackers. A Homepage Hijacker takes you to a website other than what you have set on your computer. A Browser Hijacker directs you to websites other than what you just selected. These require the use of a specialized program for removal. Here are two sites that specialize in removing these:

http://www.internetinspiration.co.uk/roguefix.htm

http://siri.urz.free.fr/Fix/SmitfraudFix_En.php



Another type of Trojan that requires a specialized removal program is Vundo Trojans.

The procedure should fix Vundo-based Winfixer(WinAntiSpyware, WinAntiVirus, Blackworm, Amaena)problems.


Please download Atribune's VundoFix.exe (version 4.2.71 [as of 21 April '06], or later), from

http://www.atribune.org/ccount/click.php?id=4

and save it to your desktop.

Double-click VundoFix.exe to run it.

Put a check next to Run VundoFix as a task.

You will receive a message saying vundofix will close and re-open in a minute or less. Click OK Note: If VundoFix does not reopen after a minute (or two), then you should skip-over the "Run as a task" step, and continue-on to the following steps to SCAN and REMOVE.

When VundoFix re-opens, click the Scan for Vundo button.

Once it's done scanning, click the Remove Vundo button.

You will receive a prompt asking if you want to remove the files, click YES

Once you click yes, your desktop will go blank as it starts removing Vundo.

When completed, it will prompt that it will shutdown your computer, click OK.

Turn your computer back on.

Answer 5

search yahoo.com for "free AVG " free antivirus/spam

Answer 6

install this. its free and from google http://toolbar.google.com/T4/index_xp.html