I am plaaning to do a reserach project on a cohort of inpatients using the Kano Model
2007-03-08 14:53:29 · 1 answers · asked by Nick 1 in Social Science ➔ Sociology
Yes, go to Sixthsigma.com
Our Integrated QFD and Kano Model Catalog
Step-by-Step QFD: Customer-Driven Product Design by John Terninko
The QFD Handbook by Jack B. ReVelle
House of Quality (QFD) in a Minute by Christian N. Madu
Advanced QFD: Linking Technology to Market and Company Needs by M. Larry Shillito
Better Designs in Half the Time: Implementing Qfd Quality Function Deployment in America by Bob King
Customer-Driven Healthcare: Qfd for Process Improvement and Cost Reduction by Ed Chaplin M.D.
Customer Integration : The Quality Function Deployment (QFD) Leader's Guide for Decision Making by Doug Daetz
Advanced Qfd Applications by M. Xie
Joint Requirements Engineering: QFD for Rapid User-Focused Software Development by Georg Herzwurm
Gemba Kaizen: A Commonsense, Low-Cost Approach to Management by Masaaki Imai
Office Kaizen: Transforming Office Operations into a Strategic Competitive Advantage by William Lareau
Kaizen: The Key To Japan's Competitive Success by Masaaki Imai
2007-03-09 04:20:48 · answer #1 · answered by Santa Barbara 7 · 0⤊ 0⤋