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I bought a laptop and it said that I had to activate vista or else it won't work so when I did, it said that it was unvalid and not genuine but it is. I have typed it over and over and nothing happened and it is locked so, for anyone who is an expert with this kind of problem or has already happen to, I would be grateful if you help me!!!!!!!!!!!!!

2007-03-07 11:08:52 · 3 answers · asked by Ferdinan 2 in Computers & Internet Hardware Laptops & Notebooks

3 answers

Did you buy it from a store? Your scenario sounds as if you bought the laptop second hand and unfortunately received one that had a beta version of Vista on it. If this is true, the means that your Vista is expired and you need to purchase a Windows Vista Key. The other possibility is that someone else (i.e.the person you bought it from) used that key on another computer.

2007-03-12 23:32:51 · answer #1 · answered by lapyramid 5 · 0 0

If you bought the laptop from a store/ordered from a manufacturer, notify them immediately. they should either replace your computer, or send you a new Vista installation disk.

However, if you have gotten Vista from a friend or off the web, good luck trying to convince them you didn't know it wasn't genuine.

2007-03-07 19:20:42 · answer #2 · answered by MadMax08 4 · 0 0

Take it back to the store, or call Microsoft. That is not normal.

2007-03-07 19:13:31 · answer #3 · answered by Anonymous · 0 0

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