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Reported to Shell and they admitted that water was found in the specific pump. There is a fuel contamination issue. I could not start my car and had been towed for repair. If my car cannot have the same quality and performance after the repair, what can I do?

2007-03-07 03:04:40 · 7 answers · asked by A P 1 in Cars & Transportation Other - Cars & Transportation

7 answers

It's just water, now if it were a caustic solution or something that will be different.

The shop will drain clean and refill the entire fuel system. make sure they drop tank and replace pump filter and in line filter. These will be ruined by too much H2O. Since it sounds like you didn't drive it too far then ther should be no long term effects.
I have had my share of water laden fuel systems here.....
Racing fuel....is it a rice racer or just an INDY car and then are you running 100% ethanol or a mix. There are a lot of "racing fuels" out there. you didn't get it at the Shell on the corner, that's for sure. If you can prove the performance was reduced due to the water then the Shell dudes know you have an issue and will belly up to the bar and pay up. You need to be able to prove to them that this was caused by their water in the fuel.

2007-03-07 03:12:28 · answer #1 · answered by Uncle Red 6 · 0 0

Racing Fuel?!?!? so we talking 100+ octane or what?

Syphine gas out your gas tank, and start all over
Hope everything gets all better for you, and def. try filing something against them IF the gas caused problems to your vehicle's fuel system. Also use some fuel treatments and cleaners, to hopefully help.

You wouldn't believe the type of things gas goes through before it goes to the gas stations. Not to mention how long the gas sits in tankers before it finally makes its next destination. Believe it or not, from one motorhead to next, an owner of a gas company-Stated this, after sitting for awhile-High octane gases goes bad and has no effect on the vehicle-unless its 100+ octane. So if you're buying premium 92/93 octane it's actually not worth it. Save your money and go with 87,89,90 octane.

2007-03-07 11:15:52 · answer #2 · answered by Joe Capo 5 · 0 0

Good question, look into transportation laws and see if anything like this has been resolved. Your main problem is Shell has no idea how the car ran before and if there are any problems, they will say water couldn't have caused it. Now it will be your problem to prove it.

2007-03-07 11:16:20 · answer #3 · answered by Lab 7 · 0 0

I would think shell would work with you to pay for all issues relating to the water in the fuel.

2007-03-07 11:08:34 · answer #4 · answered by stephenn1998 4 · 0 1

you can right a ***** letter to the Shell Oil company, but beleive, it will get misplaced on purpose, before it reaches the right person.
try the B.B.B, or Atorney General

2007-03-07 11:11:10 · answer #5 · answered by duster 6 · 0 0

Have your Tech send Shell the bill after you have gotten approval by Shell.If they are not nice get nasty.

2007-03-07 11:15:11 · answer #6 · answered by (A) 7 · 0 0

time to get out the hired gun attorney. I suspect they wont willingly pay your auto mechanic bills.

2007-03-07 11:09:22 · answer #7 · answered by Kill_Me_Now! 5 · 1 0

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