Has Commerce Bank ripped off anyone else besides me?

Question

I have had several accounts with Commerce bank, for over four years and they have never charged a fee when an account balance reaches zero.

Now, without notice and without even sending a monthly statement they have begone to charge $15 for any account that has reached a zero balance. Without notice is the real problem here folks, no other bank is allowed by law to do this so why is Commerce bank allowed to steal from it's customers? Would any of you use a bank that takes a fee without telling anyone they are going to do it?

They don't even send a monthly statement anymore so there was no fine print to read folks and that is why I feel like I was ripped off, they just took another $15 today for being under $100 and it was their fault I was under the $100..

Answer 1

Did you read all of the fine print? Typically once a year or so, you'll get an updated terms and conditions document, in small print, stuffed with your monthly statement. I very much doubt that a major bank would charge you without saying so, it's more likely that they said so in such a way that you never noticed it.

Answer 2

Banks do send and give notice, but it may have been in small print on your statement or even on the back with all the other disclaimers.
Or it may have been published on the website or something.
Almost all banks have had this charge (or more) for a long time.
If commerce bank is just getting around 2 it, consider yourself lucky.