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On October 19th 2006 My solicitor sent me a copy of a letter from my wifes solicitor saying it was for my attention. There were several things in the letter that I did not understand so I phoned my solicitor for some clarification. I was told that someone would call me back later that day but no one did. I repeated the request the next day and the same thing happened. Over the course of the next 4 weeks I phoned a further 3 times plus sending a letter with my concerns written down. It is now March 6th and I still have not been contacted in any way. Is this the normal way of things for solicitors?. It is the first time I have had any experience of solicitors. I would have thought that 5 phone calls backed up by a letter would warrant some kind of reply.

2007-03-06 06:55:51 · 6 answers · asked by hughdobbs1 2 in Politics & Government Law & Ethics

6 answers

Change your solicitor. Remember you are paying for his services so he should dance to your tune, not the other way around.

2007-03-06 07:03:07 · answer #1 · answered by Dave 4 · 1 0

No... they should have phoned you back that day, or if not, the day after with an apology. Most companies have a policy to reply to you within a week at the most. Change your solicitor as soon as you can. And make sure that your current firm, don't send you a bill for the work they don't seem to have done.

2007-03-06 19:56:43 · answer #2 · answered by ragill_s1849 3 · 0 0

That is remarkably unprofessional. Firstly, you should enquire as to whether the firm of solicitors have a complaints procedure. If they do then use it. If the response is unsatisfactory then you can and should, complain to the law society. Secondly, change your solicitor.

If the original solicitor sends you a bill for his or her services, then deduct a reasonable amount for the delay, telephone calls and your time.

Have a look on the law society's website for details of a reputable family law solicitor in your area.

2007-03-06 15:05:50 · answer #3 · answered by stephen.oneill 4 · 0 0

This is extremely bad. Change your solicitor at once , and report your existing one to the Law Society.

2007-03-06 15:08:48 · answer #4 · answered by ? 6 · 1 0

I think it's time to send a written complaint to the bar association to which the solicitor belongs, explaining just what you've stated here.

2007-03-06 15:10:43 · answer #5 · answered by Anonymous · 1 1

Yes, sadly this is the norm, and you best check that they are not billing you for 'supposed' work on your phone calls.

As to your understandable comment of "surely on a total wanker would do such a thing", I respond with "need I say more".

2007-03-09 10:36:47 · answer #6 · answered by manforallseasons 4 · 0 0

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