pacific internet singapore's vocal plan?

Question

I've just signed up for pacific internet singapore's vocal plan and they've send me a linksys spa 3102 voice gateway. However, i can't seem to configure it. I've tired all sorts of ways from calling their technical support helpdesk and they told me i can't use a normal phone for it. I've to use a software to talke...LOL. Than why did i sign up for it? I could have used skype.I went to the shop umpteen times and they just don't know how to solve it. They said the demo set hasn't come out. Demo set means a set that shows how the linksys spa3102 is connected..LOL. Why did they ask customers to buy in the first place then? I really need help...

Is there any other alternatives? As i've read throught the internet and the system that they give is really reliable. Perhaps it's just that they give the wrong settings. They shoulnd't have sell it if they don't know anything about it

Answer 1

PacNet. One of the worst isp in Singapore. Besides, they are only a reseller with poor service attitude. Glad I terminated my account with them 2 years ago. Too bad you are suckered into a contract with penalties. Complain to IDA, give the petty bureaucrats sometime to file.