Does anyon know why my broadband internet connection goes off when I use my landline phone?

Answer 1

I had this problem when I had the broadband set up incorrectly. Instead of having a microfilter in the master socket, I had an ordinary splitter. One half of the splitter went to the phone, the other half had an extension in it, to the other room where the PC was. The microfilter was plugged into this.

I got cut outs because of the beeps being sent down the line when I used the phone. Too much noise like this, and the modem can't keep the connection.

To solve it, I got some CAT-5 (I think that that's what it was called - ask for "networking cable"). Put the microfilter into the master socket, then the phone and CAT cable into that. The microfilter will then handle the noise of the phone, and you shouldn't lose the connection.

Answer 2

Yup,
You requre a little "splitter" gizmo plugged into every 'phone socket in the house.
They then have two sockets, one for computers & one for land-line phones.
Up to a max of seven of them on a given line is recommended
They are only about £2 each from any decent computer emporium.
I have four plugged in, little white plastic jobs with the needful passive gubbins inside.
Now all is well in the broadband versus phone department.
Bob.

Answer 3

This may be caused by intereference between the broadband signal and the phone signal, your ISP should have provided some Microfilters to attach to each of the phone sockets in your house, if not, then invest in one. This will solve the interference and allow you to use both at the same time.

Answer 4

If you using DSL, you need to put in a filter. If you are using cable you have some diff issues going on.. Oh yeah and aol "high speed" is not broadband

Answer 5

Are you connected wirelessly? And are you using a cordless handset on your telephone? If so, check to see what frequency your telephone operates at. 2.4GHz cordless phones will interrupt your 2.4GHz wireless Internet connection whenever the phone rings. Your phone may be the cause. If so, upgrade the phone to a 5.8GHz phone.

Answer 6

This shouldn't happen you need to go back to your provider and ask them to fix this as the point of broadband is that your phone lines are free to use whilst you are surfing

Answer 7

i have self belief that that is an internet myth. you are able to make loose calls to Skype variety customers etc besides the undeniable fact that the on the spot you want to call out to landlines and cellular it continuously prices funds.

Answer 8

Straight to the point:-

Get a microfilter on every phone socket on your house.

If you already have them...report the fault to your ISP

Answer 9

have you fitted the micro filters?

check your pc is dialling the correct number...

rediallers do this