Ive got a message on my acer laptop stating my dvd driver program has become corrupted or deleted. After phoning the helpline expecting to be directed to a new device driver i was told the only way to fix this was to relaunch windows, not an option after spending hundreds of pounds and hours on buying downloadable software! heres the info:device driver program HL-DT-ST DVDRAMGSA-T10N Driver provider microsoft driver date 01\07\2001 version 5.1.2535.0.i cant back anything up since i cant use the dvd drive because of this problem. please help
2007-03-05 22:35:38 · 7 answers · asked by Anonymous in Computers & Internet ➔ Other - Computers
Can you uninstall the dvd and reinstall it ?
Go to Device Manager and delete the dvd driver(s) first, then restart the OS. If the driver doesn't reinstall itself, download it again from the acer or the microsoft website.
2007-03-05 22:41:33 · answer #1 · answered by Anonymous · 0⤊ 0⤋
I had a problem like this
you can restore your laptop to how it was several weeks ago (or when it was last un-corrupted)
cant remember exactly how but you go ctrl alt delete to get task manager up, then click on file then on run and then you put in a special run task to restore computer. cant remember wht the run task is but you can find it somewhere on the net.
I'll try and have a look see if i can find it for you
2007-03-06 06:44:14 · answer #2 · answered by Anonymous · 0⤊ 0⤋
Spend a few more pounds on an external drive, which you should already have if you value your investments, to backup all your software to and relaunch windows.
2007-03-06 06:48:52 · answer #3 · answered by Elbert 7 · 0⤊ 0⤋
Go to device manager,UN install the driver then restart computer a new driver will be installed automatically.
2007-03-06 06:42:36 · answer #4 · answered by Anonymous · 1⤊ 0⤋
take it to a shop and they will fix it had this problem with my pc i bought it brand new and the hard drive was broken rang them up and they said they would fix it between 6- 12 months so i tookl it to a shop and got it fixed for 20 quid =)
2007-03-06 06:42:23 · answer #5 · answered by lilshortyjess 3 · 0⤊ 0⤋
You could always buy/borrow an external hard drive to back up you hard disk then reformat.
2007-03-06 06:46:49 · answer #6 · answered by Anonymous · 0⤊ 0⤋
I would take it to your local it shop? Might be able to do something without wiping the lot
2007-03-06 06:39:05 · answer #7 · answered by Anonymous · 0⤊ 0⤋