and after the seller sent me the reciept and was supposed to ship the phone out. He emailed me the next day to let me know that before the phone can be shipped I have to purchase a plan and activate it. But he already gave me the reciept. Which shows that the item was paid for and everything. I dunno what to do. I feel like I'm being screwed over. Am I???
2007-03-05 21:00:12 · 3 answers · asked by ~*Mrs.Madrox*~ 2 in Consumer Electronics ➔ Cell Phones & Plans
Also before I paid for the item. I called the companies representatives and asked them if the payment was processed and If I had to activate it and purchase a plan and they told me no, the phone would be shipped after my transaction was cleared.
2007-03-05 21:02:13 · update #1
May be someone can come up with a better answer, but if I were you I'd go in there or call them with the receipt in hand and explain the situation. Tell them that you've called company representatives and that they've told you that you don't need to purchase a plan. If they don't believe you tell them to call themselves and verify. The vendor really should have explained this to you when you were purchasing the phone, so don't be afraid to ask for the manager as well.
May be the rules have changed, but I've bought a phone before without subscribing to any plan. So I don't see why you won't be able to do that.
2007-03-05 21:14:40 · answer #1 · answered by Yeva 2 · 0⤊ 0⤋
Call the Fair Trading Commision, they should be able to tell you what your rights are. A lot of companies just try and get away with stuff because they think nobody will question them but if you stand your ground you might be surprised. Good luck.
2007-03-05 21:04:41 · answer #2 · answered by Anonymous · 0⤊ 0⤋
tell the guy you're going to report him and if that doesn't work sue his ***, you've got the receipt
2007-03-05 21:05:29 · answer #3 · answered by Jerrica Starlight 5 · 0⤊ 0⤋