What are the five most important functions of working in a reatil job?

Answer 1

Warning: my answers are going to be completely skewed based upon my personal experience. Therefore, I give you the following:

1. Most retail employees, particularly the non-management type, are slackers. Their most important function is to accomplish an absolute minimum amount of productivity without drawing too much attention to themselves for slacking off or generally being really slow at what they do.

2. You must be willing to be significantly underpaid for your efforts, particularly if you are willing to put forth significant effort towards being accurate, speedy, friendly, and generally good PR for the company you work for. No matter how friendly or productive you are, you are worth no more than the next ant that they will step on after you are gone. After all, you are always replaceable with two or three other less-enthusiastic employees even though their combined pay will be greater than the amount the company would be paying you even if your quantity and quality of work exceeds that of all of those new hires combined.

3. You must be willing and able to put up with nasty people all of the time. It won't happen often, but if you are the type of person who would rather punch somebody's lights out than keep your cool, retail is not for you. (You might also want to check out an anger management course too.)

4. You will be far more valuable to your employer (and subject yourself to far more abuse in pay and benefits) if you can do many different tasks within your store. The more cross-training you receive, and the better you become at all of the things you do, the less likely your employer is going to care about paying you well. After all, its far easier for them to hire new people to replace you with than it is for them to pay you what you are really worth with your experience and knowledge.

5. Punch in on the time clock, and go hide somewhere so your managers won't be able to find you to tell you what they want you to do. Hey, it worked for many of the people I worked with, and nothing ever happened to any of them.

Answer 2

a retail job? the most important things to know is customer service and the ability to handle tough customers. they always exist.
and you really must know how to correctly count back change if you are doing register. and always give a receipt and never put the bill in the register before counting back the change (avoids someone saying they gave you something different)
know the products you are selling.
always thank them and ask if they found everything they were looking for.
if they say no ask what they need and direct them to it. if you can't leave your register to bring them there tell them what department to go to.
get to know your register inside and out. how to change the receipt paper quickly, how to handle overings etc.
never tell a customer you don't know anything about that product (if you don't know-offer to get someone who does.
if someone asks you if you carry something, never say i don't know. always say i am not sure, let me find out.
put items in the smallest bag that still has some room but not much to avoid excess room in which a thief can add things to.
never let a customer think they are under suspicion but take precautions against theft. and like it or not the customer is always right. even when wrong. never say something negative about a customer in front of another customer.
and if you want to make a career in retail can i suggest you find a copy of "give them the pickle" it a a very valuable tool in learning customer satisfaction. the tape was made by the man who created farrels ice cream parlor in washington.
good luck

Answer 3

Punctuality, Customer Service, Honesty, Availability, Attitude( a Good One)

Answer 4

* Providing personalized customer service- excellent inter-personal skills (you have to be patient since you will be dealing with different types of personalities).
* dress conservative (don’t wear clothes which have writings and choose the right type of color to wear)
* Selling and promoting products- approach customers by friendly greeting and ask if they need help with anything. Let them know of the latest sale or offers to get them interested and draw them to you if you are working by commission.
* working as part of a team with your co-workers.
* maintaining the appearance of the store- any space you used such as register area or stockroom, you have to clean at all times.

Answer 5

In no particular order:

- Shrinkage/Loss prevention...foil the attempts of dickless thieves.

- Possessing social skills...being polite, helpful, punctual, etc.

- Patience...knowing how to put up with the bull$hit of idiot customers.

- Self-respect...knowing how much of their bull$hit to put up before enough is enough! "We retain the right to refuse service to anyone" is like the Hallelujah chorus in retail.

- Work ethic...don't be a lazy slob.

Stick to those and you should be fine.

Answer 6

Customer services
Balancing the cash receipts
Inventory planning (stocking as well as right merchandise)
Shrinkage (theft either employee or customer)
Set up displays (correct sizing and proper display)