Hi, I was online and I have Trend Micro Pc-Cillin and it came up and showed that i had a trojan on my computer, but it wouldnt delete it. I tried deleting it manually and I stil cannot. I downloaded various other programs to try and detect it, but nothing works. Can someone please help me. Thanks
2007-03-05 15:45:16 · 8 answers · asked by A 3 in Computers & Internet ➔ Internet
I prefer ZoneAlarm Security Suite, it has Firewall, virus blocker/scanner, spyware scanner, etc.. not sure if it will get rid of trojans or not.. I have a link to it on my webpage at http://www.tom-olsen.com/links.html and you can download a trial version... costs about $50 for a single computer.
2007-03-05 15:54:59 · answer #1 · answered by ♥Tom♥ 6 · 0⤊ 0⤋
The safe approach is to backup all of your files: document, sound files, image files, video files, spreadsheets, email, email addresses, and so on to a memory stick. Copy everything except executable programs.
Once everything is backed up. Install your operating system. You will want to choose the destructive install. This will wipe out all of the data and programs on your system. You will need to reinstall your applications as well.
Copy your files back into the system. This process is a good practice every several months anyway. You will see an improvement in system performance. Backing up the system will also help you in case your hard disk fails some time in the future.
2007-03-05 23:54:45 · answer #2 · answered by Skeptic 7 · 0⤊ 0⤋
Hi,
As you do not tell us the name of the trojan your computer got infected, we have to recommend you to go to the below links to download updates for visrus definitons for the Tren Micro version you are using. If you could not remove it automatically, then submit it to Trend Micro so that They will help you to manually remove it.
Update center:
http://www.trendmicro.com/download/
Sumit Wizard:
http://subwiz.trendmicro.com/SubWiz/Wizard-AskMalware.asp?TMsessionid=057E6D873EFB4D4E94CB113ED1D41295&proc=2
Softcaresonebay
http://search.ebay.com/_W0QQfgtpZ1QQfrppZ25QQsassZsoftcares
2007-03-07 03:27:38 · answer #3 · answered by softcaresonebay 1 · 0⤊ 0⤋
If you have anti-virus software like norton try rebooting your computer with the disc.
Also if you know what the virus is called you can go to Symantec's website and search for it there. it will tell you how to remove it. Some viruses block certain websites like symantec though so you may have to go there on a different computer.
2007-03-05 23:51:14 · answer #4 · answered by rj_mathis@sbcglobal.net 2 · 0⤊ 0⤋
Hi. Have you tried AdAware and Spybot? Or ewido? These will sometimes find and remove Trojans. Also try www.pcpitstop.com for their tests. Good luck!
2007-03-05 23:49:50 · answer #5 · answered by Cirric 7 · 0⤊ 0⤋
Trojan Hunter is a good program.
2007-03-05 23:51:36 · answer #6 · answered by rmalko 1 · 0⤊ 0⤋
I don't know how to fix your problem dude, but best to stay away from the porn-sites in the future.
2007-03-05 23:48:53 · answer #7 · answered by soulguy85 6 · 0⤊ 0⤋
search NOD32, install it in you unit.
2007-03-05 23:51:56 · answer #8 · answered by PG_13 5 · 0⤊ 0⤋