From the minuite I got my HP 2570 series (all in one) I have had constant problems with the printer not recognizing the yellow. I sent it out for repair, they said they couldn't duplicate the problem, I've been doing this for a year now. after a cleaning I can sometimes get the yellow going, but as soon as I don't use the printer long enough for the ink to dry, yellow is gone again, I have gone through a lot of paper and cartridges (trying new ones)
Amy ideas?
2007-03-05 09:10:07 · 4 answers · asked by Mystee_Rain 5 in Computers & Internet ➔ Hardware ➔ Printers
I have tried and used every option recommened up to and including Jolly's answer to no avail
It has been taken to Geek squad who sent it to HP,
Have tried every trouble shoot, and every trouble shoot online.
2007-03-06 15:58:22 · update #1
First, make sure you are using origingal HP cartridges. Refills are a very bad idea. They have been shown to cause trouble 33 times as often as original HP supplies.
If that's not it, try uninstalling and reinstalling your printer software.
I used to have the HP 2575 and I never had any problems with it. I sold it to some friends who needed a printer so that I could buy the HP C5180.
2007-03-05 09:16:36 · answer #1 · answered by johnusmaximus1 6 · 0⤊ 0⤋
That odd, we have one of the hp all in one printers and haven't had that kind of problem. I would perhaps take it into some place like Geek Squad, at least there you'll be in person with someone and can talk to them face to face.
Otherwise I would double check and make sure you are buying the right ink cartage's that is for that printer.
2007-03-05 09:20:17 · answer #2 · answered by Linds 7 · 0⤊ 0⤋
This may not be a solution, but a thought occurred to me. When you shut down your system, do you use a master switch? If so, it's possible that the printer isn't shutting down normally where the heads and cartridges are aligned to a proper shut-down location. Prior to shutting down, use the printer's own on/off switch to turn the printer off. That keeps the cartridges and heads from drying out. Good luck.
2007-03-05 10:36:57 · answer #3 · answered by Jolly 7 · 0⤊ 0⤋
before you left the printer for a long time...you must check the head of the printer fully seated at where it should be...and check at the yellow connector and must properly install..
2007-03-05 09:22:36 · answer #4 · answered by zell 1 · 0⤊ 0⤋