I need to reload my computer. what and what should i do or get please?

Question

A computer that was perfectly working now has multiple problems that we have not been able to solve. We therefore need to reload it so as to clear it of every disturbance and make it clean before installing Window XP on it. I have always gotten great answers from this house and i still look forward to more. All regards to YOU.

Answer 1

Make sure you have a copy of all of your drivers (the programs to make your hardware work!) especially sound, display, modem, CD drivers. They are available on your computers' website.. (For example. if you have a HP computer, go to hp.com and get drivers there)