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18 answers

One guy from Hp made me cry when I phoned up about my laptop Power pin which came off (due to crap workmanship) when I took out the charger because he kept telling me I was wrong/it was my fault it wasn't working/I caused the damage myself etc etc and was being really really mean to me. He couldn’t understand me either because his English was very weak (weird considering I called the UK English helpline??) God I hate HP, plus he just made me repeat everything I said and we went round and round and round in circles. The phone call lasted about 3 hours and I got nothing out of it except for being brainwashed into the feeling that I had somehow deliberately set out to break my laptop and it was my entire fault.

2007-03-02 15:03:19 · answer #1 · answered by Anonymous · 1 0

Well I worked as a customer service rep at a call center & I had my fair share of difficult customers. This one guy called and I answered with my opening greeting. He says "habla espanol?" I said " no habla espanol" he then says to me in engligh "We'll you're speaking spanish" and I said "well you're speaking english!" Some poeples children eh?
Of course you get the screamers, the criers, the people to threaten to sue you/the company you work for. I swear we do not get paid enough to deal with the crap that we deal with. I have to admit though as much as I complain about these rude people, I have found myself yelling at customer service reps @ the phone company or the cable company sometimes. Meh

2007-03-02 14:56:55 · answer #2 · answered by Canadian Chick Eh 3 · 1 0

Earthlink ... when I first got my new laptop they were my first net. I knew nothing about computers at all. I called for phone support & all earthlink reps seemed to be from India. NOTHING BAD ABOUT them or their country... I had a the hardest time understanding what they were saying. It was so hard that I'd hang up & call repeatedly until I could some one I could understand. Very frustrating but I finally got my problems solved. Marie

2007-03-02 15:07:41 · answer #3 · answered by Marie 4 · 0 0

It wasn't over the phone, but in person. I ate at Taco Time and they fixed me food incorrectly, well being someone who has seen the type of **** that can happen in a kitchen, I never send my food back, well as I was leaving I told the lady that it was made worng and she got all pissy, and then called me an *sshole as I was leaving, granted yeah when she flipped it pissed me off, but I didn't resort to profanity not to mention that I was a customer so if I felt it was wrong it was....

2007-03-02 14:54:51 · answer #4 · answered by jonmarbles 3 · 0 0

final summer season I made shuttle plans a month in develop via Travelocity. element of the kit i offered became a 4th of July Harbor fireworks cruise. The holiday became somewhat stunning different than that the cruise that i offered did not exist. of direction, this became a unhappiness. as quickly as I have been given abode, i began what might become approximately 8 telephone calls in an attempt to get a credit for the harbor cruise. My journey became much like yours. each and every time, the language barrier have been given interior the way. each and every individual directed me to their cruise line branch, the folk who e book passage on super cruise liners. i think of they have been basically attempting to help, yet could not comprehend what i became talking approximately. After actually hours of exasperating telephone conversations, I took a loss and found out a lesson. do not e book something yet considerable different and babies flights and inns on line.

2016-10-17 03:48:30 · answer #5 · answered by ? 4 · 0 0

The ones who don't speak English, and are only trained to read from a script. If I tell you I've already rebooted my PC 5 times, and it didn't fix the problem, you can rest assured rebooting it for the 6th time isn't going to make some miracle occur.

I realize they aren't trained to THINK, but you'd like to hope for a little common sense and some basic knowledge of their products.

2007-03-02 14:53:44 · answer #6 · answered by Kaia 7 · 1 1

Sprint PCS followed by AT&T

2007-03-02 15:00:19 · answer #7 · answered by Anonymous · 0 0

being put on hold for about 20 years and then not getting my question answered

2007-03-02 14:52:55 · answer #8 · answered by Anonymous · 0 1

i would have to say with dell they want there customers to call them from there job to possible verify that they are who they say they are. which i am sorry makes no sense to me

2007-03-02 14:54:15 · answer #9 · answered by desirae m 4 · 0 1

the power co. tookone houre to get through their maze of questions.

2007-03-02 14:52:47 · answer #10 · answered by RANDELL 7 · 0 1

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