i have had my xbox 360 for bout half year now it's our second one so you can imagine the frustration. today out of the blue it froze now it will not read any games or movies it just says reading then says open tray. it don't even say error or anything and i put brand new discs in it it just don't do anything afterwards. the screens are the same and everything it just seems like it won't read discs.
2007-03-02 10:36:49 · 6 answers · asked by laura k 1 in Consumer Electronics ➔ Games & Gear
Purchase a dvd lens cleaning disk for twelve dollars and put it in the tray a couple of times and run it. It should clean the lens so it can read the disks.
2007-03-02 11:02:41 · answer #1 · answered by Anonymous · 0⤊ 0⤋
did you send off your warranty card when you bought the machine? if so there is a number in the manual that tells you who to phone to get it replaced, my friend has gone thru 4 xbox360's now, but be warned the will not give you your hard drive back when they give u a new machine, buy a memory card and save your gamesaves on it so you dont have to start from scratch with everything, if you did not fill out the warranty card then i guess you are sort of screwed, the best bet would be to go and by a new core unit and attach your hard drive to it, they have recently bought the price of core units down by £50,
there is a risky alternative, if it is deffinatly screwed up you can open the case and remove the Dvd drive connectors, clean out the connectors and replace it all, see if this helps, but do not do this if it still under warranty
2007-03-02 18:48:54 · answer #2 · answered by ADAM G 2 · 0⤊ 0⤋
Well to fix your certain problem with your Xbox 360 I believe that you'll just have to go to either a pro. on those certain problems with that certain System Or you'll have to go out and right some to go ahead and fix it yourself....and other than that I don't know what to tell you about how to fix that Problem with your Xbox 360 other than getting in contact with the Xbox 360 system company and asking how to fix that problem with it.
2007-03-02 19:27:37 · answer #3 · answered by crsport24 3 · 0⤊ 0⤋
Microsoft extended the original warranty to 1 year, retroactive to date of purchase. Since it's only 6 months old, Microsoft should repair or replace it for you.
2007-03-03 00:23:37 · answer #4 · answered by licketychick 5 · 0⤊ 0⤋
I have heard of people having trouble if they have theri 360 standing up, try laying it down and use a cleaner and see if that helps.
2007-03-02 21:07:25 · answer #5 · answered by rich 2 · 0⤊ 0⤋
go to the store? it sounds like it might not be your system, it might be your discs. borrow a gizame from someone and try that.
2007-03-02 18:44:55 · answer #6 · answered by Anonymous · 1⤊ 0⤋