In an attempt to download a program that appeared to be genuine Microsoft software covered with genuine Microsoft toolbars, registered trademark signs, I downloaded instead a trojan. I couldn't find it because it was mixed in with all other files and disguished as Window's applications
I'll begin with what I have tried and haven't being successful with
- deleting the files doesn't work because they are reinstalled and reappear back into their folder
- ms dos doesn't want to open up any of these files because they have been blocked
- add/remove doesn't work because it says files are in use by Windows
- Opening in safe mode is not allowed
- Reformating the computer still has the bug within the window files and other program files once Windows is reinstalled. Even after reformating there are 4Gb less than what I should have on my computer
- All antiviral software I have used so far have not detected it, it only warns me that it wants to make contact on the internet
2007-03-02 09:02:08 · 15 answers · asked by Sweet n Sour 4 in Computers & Internet ➔ Security
I have the latest McAfee security package, my laptop is brand new
The antivirus, antispy, anti ... hasnt detected it prior, during or after download
2007-03-02 09:25:03 · update #1
Yes I have destructively formatted my computer deleting all partitions and making it come clean but I should have at least 4Gb more than what it says is available when empty.
The worm is still there even after formating the computer numerous times. I don't know I want to download anymore things from the internet because this program was legitimate looking itself covered in genuine Microsoft labels and trademarks
2007-03-02 09:29:47 · update #2
Right now the worm has deleted all the system files such that not even windows will start up and when I try to start it up with the windows disk it says I don't even have any drives.
It recommended I get a manufacturers software to reinstall the system files, however the bug is definitely still there.
My laptop is practically a historical monument, all I can do is turn it on and see it attempt to boot itself endlessly
*sigh*
2007-03-02 11:28:29 · update #3
In reference to the 13th post,
I have only genuine software and genuine hardware. If you know me I don't even burn music CDs if I want it I purchase it at full price otherwise I go without.
The program was off the internet and it appeared genuine. It was also free, in fact it was meant to be an update to my existing program. Nonetheless thank you for your input. I understand there must have been some misunderstanding.
My laptop is under warranty since it almost brand new, I only recently got a new one after the last one was stolen.
I just know that ALL things work together for good and this is God's way of grabbing my attention.
Anything that draws me closer to Him must be good even if it costs me.
2007-03-02 17:49:11 · update #4
At this point I would suggest to buy some professional reformatting software and run it. If a professional reformatter doesn't work, you should take your PC to Geek Squad or something like that and shell out some $100-250 for a total hard disk wipe. If that doesn't work either, you'll have to trash your hard drive (and probably your backup, too if you have one), then get a totally new hard disk and have someone install it. Then reinstall your operating system and programs. If youre not sure you have a valid Windows, and since the accursed Trojan came from a phony Microsoft product in the first place, I suggest going to a well-known place such as Best Buy and buying a new copy of Vista. Once that's all done, I suggest you protect yourself from further incidents by going to microsoft.com and reading about the dangers of not buying genuine Windows products.
2007-03-02 13:11:28 · answer #1 · answered by Anonymous · 0⤊ 0⤋
This seems interesting. First have you been able to Identify it? If so then go to Symantec's Website and do a search for it there. It will tell you how to get rid of it. If you have not Identified it then i see two options. 1 is to get professional virus removal done or 2 Format all drives with the utility software from your Hard disc manufacturer(s).
You say you did a format and it is still there. Did you do a distructive format or Windows Recovery? A distructive format will wipe the drive of everything and it is best done useing the above mentioned software. Since most viruses need Windows to function the software would be running right after your computer's BIOS and CMOS finish. Windows Non-distructive recovery only replaces the damaged windows file.
Backup you data, download the software, follow the instructions provided for the software and reinstall your OS. After you get your computer updated and your Antivirus software fully up to date scan the disc with your backed up data for a virus. You can copy files that are not infected back to your computer and then destroy that disc.
If the virus is still present then it probably resides either in your CMOS Flash or on your Master Boot Record of the Hard Disk. Either case there is no fix that i know of without professional help.
Hope that helps
2007-03-02 09:15:46 · answer #2 · answered by rj_mathis@sbcglobal.net 2 · 0⤊ 1⤋
2
2016-08-23 04:10:17 · answer #3 · answered by ? 3 · 0⤊ 0⤋
TrojanDownloader:Win32/Delf.DH is a Trojan downloader that targets Microsoft Windows. TrojanDownloader:Win32/Delf.DH then downloads TrojanDownloader:Win32/Delf.AH from a Web site to the infected computer.
Updated 12/1/2005: This Trojan is being distributed through an exploit of a vulnerability in Internet Explorer. When the user visits certain Web sites, a malicious script on those sites exploits the Internet Explorer vulnerability described in Microsoft Security Advisory 911302. The script then downloads TrojanDownloader:Win32/Delf.DH to the computer.
2007-03-02 09:05:13 · answer #4 · answered by Anonymous · 0⤊ 1⤋
You mean a Trojan Horse virus?
If you already have an anti-virus program on your computer it should be able to detect trojan horses or addware and delete them.
If you don't have an anti-virus program you can download a free trial version from Symnatec Norton Anti-Virus. It deletes them really easy and its free for 2 or 3 months.
2007-03-02 09:06:00 · answer #5 · answered by aguiladeoro04 2 · 1⤊ 0⤋
If it's in your system files turn off your system restore,reboot and it'll be deleted along with your system files snapshot.Then clean and optimize your computer before you turn your system restore back on."It'll take a new snapshot of all of your settings".Make sure that it's in your system files before you do this.From your description that is exactly where it is.Most people don't understand how important it is to disable your system restore and reboot from time to time.That's why they have a virus that comes back after they get rid of it.
2007-03-02 09:15:40 · answer #6 · answered by shit_starter2006 2 · 1⤊ 0⤋
I used Spy Sweeper (available as a free download at cnet.com). If that doesn't work, try panda software.
You could also try cleancenter.com and ccleaner.com (2 different companies).
2007-03-02 09:08:35 · answer #7 · answered by scourgeoftheleft 4 · 0⤊ 0⤋
I just had a trijan virus that kept replicating itself. I downloaded Norton Internet Security free for 15 days and it cleared it right up
2007-03-02 09:06:11 · answer #8 · answered by Tonya H 1 · 0⤊ 0⤋
Microsoft has a lot of files in its operating system, that may appear to be viruses. If you delete that file some of your programs may not function properly. So if you have a good virus protector and it is updated recently, then i don't think it is really a virus. There are also people out there who are so devious as to make us believe we have viruses so we will delete things from our computers to foul them up.
E
2007-03-02 09:11:19 · answer #9 · answered by Elaine B 6 · 0⤊ 2⤋
You can download a free anti virus/trojan version and remove them
Check out http://sumiram2006.googlepages.com/comba...
It has good downloads to detect and eliminate virus/trojans
Best wishes
2007-03-03 01:02:18 · answer #10 · answered by Anonymous · 0⤊ 0⤋