Internet connection problem!?

Question

I am with telewest broadband and when I try to connect to the internet, it says select your connection. I have done this, put in my password and username and nothing is happening, it attempts to dial-up but nothing happens.

PS. I am currently using a friends internet to ask this question

Answer 1

Start > Control Panel > Internet Options > Connections Tab > Choose Never Dial a Connection.


Then try again.

Answer 2

With broadband you are always connected and does not need to dial up for a connection even when you shutdown the computer you are still connected.
when you are asked select your connection choose broadband or you could click on tools then click on Internet options, then click on connections and make sure that you have "never dial a connection" checked this way you will always be connected to the broadband service rather then the dial up option, once you have done this restart your computer so that the changes can take affect. I am not surprised that nothing happens if you are on broadband and the computer is trying to dial up, for this is two different systems, to get an idea on how to set this up have a look at your friends connection setup and then make the same changes to your computer. good luck.

Answer 3

have ypu loaded the drive up correctly?
as telewest is now virgin media
everything works off out look express
you need to get the pop addy from them tobe able to send and recieve mail
as thats all your paying for with then is the e-mail addy
call them on 150 assuming you have the 3 for £30 deal they will guid you through it all while your on your pc
they helped me

Answer 4

r u sure u r on a dial up connection.