Asked this question before but didn't get many answers. Please Help
My computer keeps restarting and turning off BY ITSELF. How can I resolve this is.
Its a Fujitsu Siemens Scaleo T computer
Windows XP Home
I have Norton Internet Security and Antivirus
2007-03-01 05:33:10 · 12 answers · asked by Ste444 4 in Computers & Internet ➔ Other - Computers
Do a system repair with the XP Home disk, that should fix the problem. Your files will remain intact as well.
Step-by-step instructions for doing a system repair can be found here........
http://www.windowsreinstall.com/winxphome/installxpcdrepair/indexfullpage.htm
2007-03-01 05:40:12 · answer #1 · answered by Abstract 5 · 0⤊ 0⤋
You might get more answers if you gave more details. Here are some tricks: I think you have a software problem, but first check for a virus (use norton). Also check for spyware (download spybot) . You should check if it restartsat any moment or when you run any specific software. If so you should reinstall it.
Now, if any solution doesn't work you still have system recovery... you can restore your system to a previous state where it is supposed to be ok. Your personal files aren't lost, only software changes. And if nothing of this works, backup your information and reinstall windows...
I hope this helps a little bit. There are more things to do, but I'd have to see your PC personally, wich is not possible.
2007-03-01 05:47:17 · answer #2 · answered by Anonymous · 0⤊ 0⤋
Try starting the computer in safe mode, does it still restart by itself? If so it is a software problem. I have had a simular problem and it ended up being something with the antivirus software. Try turning it off or making it so it won't boot up on startup and see if it solves your problem.
2007-03-01 05:41:43 · answer #3 · answered by heavy_cow 6 · 0⤊ 1⤋
this will be one of two things.
1st the ram or 2nd the power supply.
unless your fortunate and have 2 pieces of ram in your pc there isnt a simple solution to finding out.
If you do have 2 pieces,remove one and see what gives.if it crashes,swap the ram over and try again. the same result would suggest the power supply.
if you only have the one piece of ram,grab a bit out of a friends pc and see what gives ok.
2007-03-01 05:43:31 · answer #4 · answered by petesabout 2 · 0⤊ 0⤋
Funnily enough my boyfriend was saying an hour or so ago that Norton goes far too in depth into protecting the computer and he had the same problem as you are having.
2007-03-01 05:41:29 · answer #5 · answered by Anonymous · 0⤊ 1⤋
it sounds simply the psu(power supply unit) may be playing up some pc makers use the cheapest which obviously are not as good as the dearest, take your pc to a pc shop and have their techies have a look at it
2007-03-01 11:17:30 · answer #6 · answered by Anonymous · 0⤊ 0⤋
if you are running more than 1 antivirus it will turn off your pc
2007-03-01 21:02:04 · answer #7 · answered by Richard B 2 · 0⤊ 0⤋
It's probably a virus,
I had this, I couldn't keep my PC on enough for my virus killer to kill it..had to take it to a man to fix
2007-03-01 05:49:02 · answer #8 · answered by Anonymous · 0⤊ 0⤋
the norton is very bad
u can format ur computer or make upgrade from the cd
add me for more help : ahmedalzbedy@yahoo.com
2007-03-01 05:39:12 · answer #9 · answered by A.J 2 · 0⤊ 1⤋
try deleting some stuff you may have more crap than you mead
2007-03-01 08:56:00 · answer #10 · answered by simonjohnlaw 5 · 0⤊ 0⤋