whats the best way to learn about microsoft office suite for helpdesk jobs? whats required in these kind of jo

Answer 1

Very basic is all we need on the helpdesk I manage. That sort of help would be for specialised MS helpdesks really - Help guides are normally good enough, and a logical approach

Answer 2

Most helpdesk stuff is regards operations rather than actual applications - if you really are providing user application help than just been familiar with the sw will help, there are some good online guides and also your company will probably give you a user guide (if youre the one doing the latter - then pay a trainer!)

Or just going to office help will provide basic user training