need help on crashed laptop?

Question

my laptop suddenly crashed and when i came to switch it on the next day it went to safe mode and i was told to system restore to previouse dates. i did that over and over again but the problem is still not fixed and i still don't know what is wrong with it. i upgraded my memory a few weeks before and it was working fine. i've tried defrag and running virus checks but nothing. am not a computer wizz so please be basic and simple with any help. thanks

i've checked for viruses and spyware. i've also done system restore and configuration but it's still doesn't work. the office programes well fine but the internet doesn't work and the sound doesn't work.

i don't have any of my windows disc so i don't how am going to reinstall.

the laptop is a toshiba 1100 satellite

its a microsoft windows XP

Answer 1

According to your description,there are some regsitry errors in your PC to cause "Computer crash".You need to clean you PC.
Every time you install and uninstall hardware and software on your computer and surfing online you create junk in the registry cause "Computer crash".Unfortunately, over time, the registry can grow to enormous proportions, especially if the various programs you've installed do not do a good job of deleting and/or updating it's Registry entries.You need to scan and clean your PC with registry cleaner.Good Regisry Cleaner can fix computer crash and freezing prominently.It also can improve your PC and Internet performance dramatically up to 300%!
There are some comparison and review of TOP 5 registry cleaners.

http://www.Registry-Cleaners.info

You can download and scan your PC for free.

Answer 2

It should have come w/ a restore or an OS CD. if not then there is a copy on the hard drive when you boot hold down the restore key. Every mod is diffrent so If you could tell us what Make and mod it is we can help... We need to know if this is a hardware or a software issue.
1 Boot the machine,
2 Right click on My computer
3 Go to the hardwate tab
4 click device mgr
5a Look for the Network adapter/Sound card, If it has an X over it then it is disabled. re enable it by dubble clicking on it.

5b if there is no X then delete the sound and network device, to do this R click and select Delete. Now hit F5 key this will look for new hardware.
If this does not fix it then what it sounds like is your logic board is messed up. Thiose can be pricy to replace..

Answer 3

I've seen all of your recent updates to the issue. The last option(s) ,might be to find a friend with a Windows XP cd. Don't use their installation code, you should have a valid one stamped on the bottom of your laptop. If for any reason you cannot find a Windows XP cd, or the installation key on the bottom of your laptop is not present... looks like you might have to invest in a new operating system. Windows XP is on sale right now, since Vista has come out. But if your system meets the specifications, this might be a great time to upgrade to Vista.

Answer 4

Insert your Windows CD and boot from it (just turn off the computer and turn it back on with the Windows CD inside). You want to do this to do a Windows repair...the system is going to start going through checks and then prompt you that there is already a Windows installation on this machine and then give you the option to repair. Don't worry, as long as you don't delete the partition and just do the repair installation which will reinstall corrupt files, etc. you won't loose any of your stuff.

Hope this helps!

Answer 5

The only true way to fix this issue is to have a set of CDs to run a Recovery restore on it with.

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Answer 6

Format your hard drive. Re-install windows and drivers.
1-2 hours work max instead of hours scratching your head.
Ask a friend for XP CD.

Answer 7

u need get a computer tech to fix ure laptop.. u just said that ure not a comp wizz.. and uve already tried some possible solutions.. so better to c a tech.. ure problem is not simple as by clicking a mouse..

Answer 8

start in safe mode.

go start > run > type 'msconfig' > select the startup tab > untick all of the boxes > click OK

restart

see what haoppens, windows should boot normally, if not you may have to reinstall windows

[e-mail] if more helkp needed

Answer 9

system restore didnt work! emmm,

Ok here what you do, when it boots choose the option it says last time computer worked. if that doesn't work, try to uninstall the latest programs you installed. get back to me if this doesn't help. i'll you what to do next.

Answer 10

Firstly can you tell me what operating system is in your computer,