My friend purchased a 2007 Chrysler 300M and has not had a moments joy. Even though the car is under warranty, it spends more time in the possession of the dealer than the owner. The car has had so many problems in the 6 months she has had it that she is ready to give it back. She had an independent certified mechanic check the car out and they basically told her the car is a piece of pretty junk. She just called Chrysler customer service and one of their reps told her "We don't care" when she told them about the cars problems and then disconnected the call.
Has anyone had similar nightmares with their American Chrysler car?
2007-02-28 22:49:22 · 12 answers · asked by TrueBelle 2 in Cars & Transportation ➔ Car Makes ➔ Chrysler
Brian W., you're right.
It is a 300C.
2007-03-01 11:43:57 · update #1
Yes! My brother has a problem with his Chrysler too! I am not sure what year it is, but it is not too old and it is always back and forth getting 'fixed'. I say 'fixed' because as soon as one thing is 'fixed' something else breaks within a week! I think they are not the best quality and now am never going to buy one due to all the bad experiences I have heard from my brother! That is so bad that Chrysler just told your friend they don't care and that they hung up on her, that is terrible! I would suggest maybe to contact the company directly not through the dealership and express dissatisfaction. Good luck and I hope your friend gets the situation sorted :-)
2007-02-28 22:59:33 · answer #1 · answered by Leeza 3 · 0⤊ 0⤋
has she got all the receipts? If she does then tell her to Lemon Law it . She has a right to take it to them and tell them that it has been in the garage more then she has had it and have her get a letter from two or three certified mechanics about the condition of the car and what they think could be the problem. Does she take it back to the dealership where she bought it? ALSO have her go to better business bureau or the attorney general web site and if she has the name of he person she had spoke too, she can go to the Chrysler's Corp. site and put in a complaint against this person. They take that stuff very seriously and will reprimand or just fire the person if it is not the first time it has happened.
2007-03-02 09:30:06 · answer #2 · answered by mom 5 1 · 0⤊ 0⤋
As a DCX trained and certified technician I can tell you that the reason these newer cars are junk is because of the lazy American public. Everybody has to have all the little trinkets on their cars, so the manufacturers oblige and add all the electronic (key word here) modules and gadgets. As soon as you add electronic anything, you are adding a great deal of uncertainty. Electronic modules are very unpredictable and with the way that the auto manufacturers have them set up, if one module goes down, it can take out the entire system. Compare sometime a 1980 Dodge Omni and a 2007 Dodge Caliber. Yeah the Omni is very lackluster, and somewhat boring. However, it gets the same (if not better) gas mileage and actually makes you think about driving. Maybe we should "Wake up and drive" and stop letting our cars drive for us.
2007-03-04 06:45:45 · answer #3 · answered by Moose 4 · 0⤊ 1⤋
Not me. I have had three brand new chrysler cars since 1998 and each one was very well built, had exceptional quality, and had no problems. The third one that I still have is fantastic. When Im ready to trade it in I will be getting another new Chrysler. Dont condem an entire brand because one car is having problems. Thats ridiculous.
2007-03-03 09:20:36 · answer #4 · answered by J D 5 · 0⤊ 0⤋
Since I work at Chrysler I'm sorry to hear about these problems,I have printed this question and answers and will take them to work and give to our plant manager.It may not help with your problems but I want to alert them to customers concerens.Has your friend read about the lemon laws,a copy is included with every vehicle sold in the US.There is a form in this booklet to fill out and send in it should be located with the owners manual.
2007-03-01 18:51:03 · answer #5 · answered by toledojeeper 5 · 0⤊ 0⤋
Does your friend live in a state with a "Lemon Law"? This law deals with the type of problem with a vehicle. Have your friend check in the glove box with the owners manual for the booklet concerning this. She has only a limited time to use this.
Good Luck
2007-03-05 00:54:03 · answer #6 · answered by Don T 1 · 0⤊ 0⤋
There is no such automobile as a 2007 Chrysler 300M. Do you mean the 300C, or is it maybe a 1997 300M?
2007-03-01 16:28:27 · answer #7 · answered by Anonymous · 0⤊ 0⤋
Mercedes-Benz purchased Chrysler Automobile a few years back. From the rumors in the press, they wish they could give it back!!!
2007-03-01 18:48:40 · answer #8 · answered by bourbon_on_my_cornflakes 3 · 0⤊ 0⤋
mopars are in general good cars. but you have to remember that there is always gonna be a lemon in the bunch. so don't judge the entire Chrysler Coporation on one fluke.
2007-03-03 01:10:46 · answer #9 · answered by hemi-san 2 · 0⤊ 0⤋
Better Business Bureau!
Letters to the company and note all troubles, names and services done.
Maybe ask a Lawyer.
Sorry, I'm a GM customer.
Best wishes...
2007-03-01 07:18:20 · answer #10 · answered by "/ J()€ 5 · 0⤊ 0⤋