Can I Sue Bank of America for the way they've mistreated and mishandled my account? Will anyone represent me?

Question

I have a joint account with my fiance. I handle all our transactions online, but they've made a (in my eyes) huge mistake. I've linked 3 other banks to Bank of America (BofA). I frequently filter monies through each bank with BofA being the middleman. However, after one transfer, one of the transactions was denied and that linked bank was suspended with no reason. After I called to find out what happened, they gave me 4 different made up reasons as to why it was suspended, with NONE of the reasons having any validity to them. I asked to speak with the manager's manager and was given a # for some answering machine. I left at least 3 messages there explaining my grief with no responses. I then called the bank again at the regular # and asked for a response from upper management in writing to be sent in the mail - again 3 times - each time they said the response would be given in 5 to 10 business days. each time, no response. The suspension happened in December, but it's now March and they've not contacted me at all about this mishap. I'm frustrated, confused, and just want some council to whether or not i have a case to build here. They're intentionally dodging my requests and I want to sue their asses at this point. Can they get away with this?
CAN ANYONE HELP?

Answer 1

mere inconvenience won't get you very far in court. I would contact your state's department of banking and find out if you can make a complaint with them. to win something in court you would need to show you lost something more than a little bit of time and aggravation, like if you were evicted from your house as result of a bank error, and you would have to show they broke a law or something. bad customer service isn't illegal. I think you should find another bank.