Citi bank said that my account is locked, what does that mean?

Question

About 2 years ago I opened a credit line of $2500 with Citi bank. I threw the cards away, but never remembered to cancel them. So now I'm wanting to use the account and get a duplicate, but they said it is locked. What does that mean?

They have been doing periodic credit checks every 3 months since I received the card.

Answer 1

There is probably some sort of outstanding issue with the account that needs to be resolved before service can continue. Try calling them.

Answer 2

It means you need to call the 1-800 number on the back of the card.

Answer 3

accont