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When I start up my laptop I get a message saying that IE encountered a problem will close down. It gives me two choices either “send error report” or “cancel”. Either one I click, it will close the error box and the system will not continue to start up. I just upgraded my IE from 6 to 7 and I started having this problem. I tried on safe mode and same thing happens again. I just want to go back one day so the system will be back to the way it was the previous day. Please help. The problem is that I can't get to the Windows menu. I can’t get to the control panel

2007-02-28 12:11:04 · 4 answers · asked by Claude B 2 in Computers & Internet Other - Computers

4 answers

I believe you want to do a system restore. Are you able to go to the safe? if you can, you can do system restore in the safe mode by going to start, all programs, accessories, system tools and system restore.

If you can't go to the safe mode, you can just click on Start, Run and type MSCONFIG. Inside MSCONFIG, you will see LAUNCH SYSTEM RESTORE button and you should be able to open the system restore window from there.

Good Luck

2007-02-28 12:27:12 · answer #1 · answered by boiiboii 2 · 0 0

There are the steps, follow the next if the problem is not solved by the first
1) run ccleaner (optional)

run the following two menus of ccleaner
cleaner > Analyze > Run Cleaner
Issues > Scan For Issues > Fix Selected Issues

2) Uninstall IE7
The IE7 uninstallation goes as follows
-enable to view hidden files
(start > control panel > Folder options > View > Show hidden files and folders > apply >ok)

-click on Start > Run
type the following (ther are additional spaces after \ to make them display on this page, you can skip them while typing)

c:\ windows\ ie7\ spuninst\ spuninst.exe
press ok, Follow the on-screen instructions, after completion double-click IE to check that IE6 is working.

3) If the browser is IE6, and still has problems then run system file checker

4) Use Firefox (optional)

2007-02-28 20:24:55 · answer #2 · answered by Anonymous · 0 1

1Disable all other programs ( EXCEPT AV AND fIREWALL)
shown in TASKBAR
Now try IE7 and go to website
where the problem started.
IF
still problem exists
THEN
goto
2 Start/All Programs/Accessories/
System Tools/System Restore.
ELSE
Download and run AdvancedWindowsCareV2 Personal
from http://www.iobit.com. One Click Cleaner and antispy
program.

IE7 is better than IE6.
FireFOx 2.0.0.2 from
www.mozilla.Org/Firefox.
Try this browser as standby
Can switch to IE and back in FF
download ( tools/add-ons )ietab

2007-02-28 20:25:51 · answer #3 · answered by essbebe 6 · 0 0

Your computer may affect by any virus. so use any antivirus software and scan your computer for virus.

try to restore your computer to few days back such that your system works better.

still problem continues then re install windows.

2007-02-28 20:27:58 · answer #4 · answered by Prakash Kumar 2 · 0 0

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