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Hi,

I got my account opened in Commerce Bank , NJ branch , by my company without SSN when I came new to US. Now I want access to my account online so that I can see my bank statement and other details.

I have moved to Michigan now. When I called customer service to provide me online access, they have been asking me to fly down to NJ and show them my copy of SSN for security reasons (which they have never mentioned exactly what is it involved in it) to get my online account access.

When whole of the US works on internet and phone, does it make sense in flying to NJ to get it resolved? To me it doesnt make sense. I have called Customer service several times but I got the sam eresponse everytime.

I want to sue them for the inconvienience caused to me and the kind of harrasment I am facing from them.

Is there any suggestions / advices by people who are aware of such legal proceedings?

Thanks!!

Nishant Kumar

2007-02-28 09:19:06 · 6 answers · asked by N K 1 in Business & Finance Other - Business & Finance

6 answers

I think people who do not have the proper authority, as in someone who is not an attorney, can get in big trouble for giving you legal advice, especially if its wrong!!

so uhhh....

no comment

2007-02-28 11:39:03 · answer #1 · answered by aguiladeoro04 2 · 0 0

No, you can't sue them. You've just thrown them for a loop.

You should have at least an Individual Taxpayer Indentification Number so your company can report income and taxes to the IRS. If you don't have one, you need to call your HR and get it. Then let the bank know you have this number instead.

If they are still being a pain, keep asking for supervisors. Someone in that bank has to know the laws.

Technically, as long as your account is a non-interest bearing account, they don't need your social security number, but look at it like this: They are trying to protect you. How would you be treating them if they just gave someone access to your account without proof of who you are?

2007-02-28 09:33:22 · answer #2 · answered by scarfyrre 3 · 0 0

Yes, you can sue them. After all, anyone can sue anybody for any reason. Winning is a whole different matter all together.

First, your bank has a responsibility to ONLY provide access to your account to YOU and people you designate, not somebody who is claiming to be you.

Second, why did you leave your account in the original state and move? Is there a branch near where you live now? If you didn't check this before you moved it is your problem, not the banks.

The bank is doing what they are supposed to do.

2007-02-28 09:30:25 · answer #3 · answered by tkquestion 7 · 0 0

i'm on pass to visa B-2 interior of america, I cant carry funds funds alongside , i could desire to be responsive to the financial employer in the U. S. the place i will open my account without social secure practices form, I easily have had my financial employer account over Chase financial employer without SSN in the time of my previous pass to interior of america, I,ve been contacted to my financial employer this pass to, they refused to maintain my account without SSN.

2016-10-02 03:16:31 · answer #4 · answered by Anonymous · 0 0

faxing the info should do just fine.
I would look for a good lawyer. Tell them if they pay for the tickets and hotel, you would love to see them in person!!

2007-02-28 09:21:50 · answer #5 · answered by Lisa 6 · 0 0

Change banks!!!!!!!!!!!!!!

2007-02-28 09:35:34 · answer #6 · answered by Anonymous · 0 0

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