Hi,
I got my account opened in Commerce Bank , NJ branch , by my company without SSN when I came new to US. Now I want access to my account online so that I can see my bank statement and other details.
I have moved to Michigan now. When I called customer service to provide me online access, they have been asking me to fly down to NJ and show them my copy of SSN for security reasons (which they have never mentioned exactly what is it involved in it) to get my online account access.
When whole of the US works on internet and phone, does it make sense in flying to NJ to get it resolved? To me it doesnt make sense. I have called Customer service several times but I got the sam eresponse everytime.
I want to sue them for the inconvienience caused to me and the kind of harrasment I am facing from them.
Is there any suggestions / advices by people who are aware of such legal proceedings?
Thanks!!
Nishant Kumar
2007-02-28
09:19:06
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6 answers
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asked by
N K
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Business & Finance
➔ Other - Business & Finance