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I own a repair shop and was wondering what drives customers.
thanks in advance

2007-02-28 08:31:25 · 14 answers · asked by steven d 3 in Entertainment & Music Polls & Surveys

14 answers

Just pray :) & they will come

2007-02-28 08:35:47 · answer #1 · answered by Lorina 7 · 0 2

Quality and price, combined. If you offer a good price and have a good reputation, you are going to be my first choice. If 2 companies have good reps and one is a lot cheaper than the other, I'll go with the cheapest. But, if 1 has a good rep and the cheaper one doesn't, it's the shop with the good rep who wins every time.

2007-02-28 16:35:52 · answer #2 · answered by The Nana of Nana's 7 · 1 0

There are only two BMW service/dealerships in town, and I chose the one recommended by the former owner.

There are independents who do BMW service, but without a personal recommendation, I'd be a bit nervous.

2007-02-28 16:36:51 · answer #3 · answered by Anonymous · 0 0

My hubby's cousin owns an auto body shop, another cousin that works there is a mechanic (good one), so if I need any thing done, that's where I go.....

2007-02-28 16:40:51 · answer #4 · answered by P-Nut 7 · 0 0

use the smae person my Dad uses for the last 25 years hes cool good prices

2007-02-28 16:37:55 · answer #5 · answered by Anonymous · 0 0

I have talked to others and I took my car to them. Ask people who live local.

2007-02-28 16:45:00 · answer #6 · answered by ▒Яenée▒ 7 · 0 0

i guess standing behind your work, knowing someone who goes to a specific place and speaks highly of it

2007-02-28 16:34:29 · answer #7 · answered by Mrs.♥ Krasinski 4 · 1 0

The places where I live have reputations, so we know where to take it and where NOT to take it, BUT with our truck... we have to take it to where its under warranty.*

2007-02-28 16:38:25 · answer #8 · answered by Check this out! 7 · 0 0

satisfaction from other customers, word of mouth.

2007-02-28 16:36:07 · answer #9 · answered by ? 7 · 0 0

my uncle is a mechanic and his boss is a hot sexy beast so I go there

2007-02-28 16:57:16 · answer #10 · answered by ♥NEVAR♥ 4 · 0 0

trust in what they say and their work ethic's

2007-02-28 16:44:07 · answer #11 · answered by ? 7 · 0 0

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