i read in the newspaper some time ago that there was a code i can dial before dialing the call centre number but i cant remember what it was, does anyone else have this code.
2007-02-28 00:36:40 · 14 answers · asked by Anonymous in Consumer Electronics ➔ Cell Phones & Plans
Never heard about the code. I am with lloyds and use their internet banking facility for everything. Not sure which other banks provide this facility or how good they are but i'm sure you'll have to ring or visit your bank to set this up. One trick i use when companies want to put me on hold, is to request they ring you back.
You should also know it is possible that companies generate revenue from 0845 or 0870 numbers so the longer they keep you on the phone the more they make!
2007-02-28 00:49:57 · answer #1 · answered by carlose 1 · 0⤊ 1⤋
For a start... If you need to call a banks call centre use the access number designated for use when you are abroad - it makes no difference other than it's cheaper.
Internet banking is great. I can say that because I just started using it today. Everything is at your finger tips and if you need to contact the back you can do so by secure email rather than clocking up the money calling them.
2007-03-01 09:15:10 · answer #2 · answered by xxmequik 2 · 0⤊ 0⤋
Try the say no website someone else has listed or when it asks for selections keep pressing the star key it messes up their IVR systems and gets you through to an adviser quicker. After that you are in the lap of the gods.
It always helps if the person answering speaks English properly and can understand your accent.
2007-02-28 08:49:20 · answer #3 · answered by StephE 3 · 0⤊ 0⤋
Change banks! Im with Natwest and I can call my local branch, its alwasys answered by a real person within 5 rings
2007-02-28 08:39:20 · answer #4 · answered by OriginalBubble 6 · 0⤊ 1⤋
Hang up and call again? Or go to the bank?
2007-02-28 08:43:04 · answer #5 · answered by Tracy 3 · 0⤊ 0⤋
Go directly to the bank
2007-02-28 08:48:30 · answer #6 · answered by im_a_mac 2 · 0⤊ 1⤋
Well, I've learned to use a speakerphone, because I can't stand holding a phone up to my ear. I also would try calling the local branch's customer service.
2007-02-28 08:44:45 · answer #7 · answered by Sasha 4 · 0⤊ 1⤋
i always say to my bank when i speak to someone this call is being record to protect my rights and ask for a full name and position this usually makes them sit up and listen!!
2007-02-28 08:46:50 · answer #8 · answered by tink 4 · 0⤊ 0⤋
the bastards! Hung up, call again, and tell the person about your previous call. I just did that and they gave me a different number.
2007-02-28 08:45:37 · answer #9 · answered by Sheldon 6 · 0⤊ 1⤋
go to the bank
2007-02-28 08:39:29 · answer #10 · answered by Anonymous · 0⤊ 1⤋