I installed McAfee Internet Security Suite 2007 to my PC just now but then the Microsoft Encarta 2005 stopped functioning. I mean, it's still there, but no information shows up. A plain black background with a sky blue font says:
Encarta did not find the page or keyword you searched for...
I tried closing and opening the window again, but the same thing happens. What must I do?
I don't know if the two things are related but it happened after I installed McAfee.
And one more thing, the McAfee Security Center says that my computer is not protected. I tried to fix the problem but then they told me that my antivirus protection has expired! How could these things be?
Please help me. (Thank you very much!)
2007-02-27 22:34:42 · 2 answers · asked by inthemaking 2 in Computers & Internet ➔ Security
Just reinstall Encarta, it has no connection with MacAfee.
Almost all te anti-viruses do not detect other anti-viruses but that's just for personal ends. My ZA Pro doesn't detect AVG and prompts me to buy the Zone Alarm anti-virus.
So don't worry. Hope it helps!
Good Luck!
2007-02-27 23:43:53 · answer #1 · answered by Nishaant 3 · 0⤊ 0⤋
go to mcafee site for troubleshooting
or the help section of mcafee
2007-02-27 23:47:36 · answer #2 · answered by Elvis 7 · 0⤊ 0⤋