Has anyone done business with made-in-china website?

Answer 1

I have been buying from Chinese companies found on the Internet for years. It is always risky but there are ways to mitigate the risks. The fact that I speak Chinese makes a huge difference. I always call them on the phone first and ask them questions about their business (core competencies, number of technical staff, QC capabilities, experience with US exports, etc.). I always ask them whether I can visit and walk through their factory. Since I lived in China for 10 years I know my way around that country and have visited hundreds of factories. I could go on and on (see my other answers on this subject), but the important thing for you to realize is that buying from China is a full-time job in itself that requires experience in that field.

I don't know what you want to buy, but I assume the reason you want to buy it is to re-sell it. You need to be focused on the marketing and sales side: who is your target customer? How will you reach out to them and let them know about your product? Who are your competitors? What advantage do you have over your competitors? For the sourcing side simply hire a sourcing company. The sourcing company knows how to find the right supplier and manage them effectively. Also, by working with a U.S.-based sourcing company you never have to send your money to a Chinese company, and legit sourcing companies will offer you credit terms and complete transparency.

Call me if you're serious, I can help: 212-847-7175

Answer 2

I have and I'm here to say my experience has not been good. what we consider reasonable customer service is non-existent for anything coming from over there. If we expect something to arrive in four or five weeks - it takes four or five months. I bought a product and decided to add an attachment to it. The whole process took nearly a year. I asked that it be sent priority in some way and they put it in a container to be loaded on a ship that was going to leave in two or three months then the trip by boat to San Francisco where it took weeks to unload the containers. A real fiasco. In the meantime they charged my credit card on the day they loaded the boat.