I went to ck my yahoo email and it wont let me. It says i have a worm called W23.feebs I have Norton AntiVirus and it said detected 1 virus and click okay to repair. I click okay it says detected 1, resolved 1, so why can't I still check my email? Why does it still say I have a worm? And how do I fix it? Does anyone know? Thanks
2007-02-27 17:08:30 · 6 answers · asked by Queen 3 in Computers & Internet ➔ Other - Computers
I deleted my temp files and shut down my computer then turned it back on but it didn't work.
2007-02-27 17:14:52 · update #1
Do you think my yahoomessenger has something to do w/it? I just downloaded that yesterday. I'm gonna try some stuff you guys said about cleaning off some stuff but don't really understand all the computer lingo so please explain to me who has no clue like what a registry is or someother stuff you guys said? thanks
2007-02-27 17:35:29 · update #2
Norton and McAfee both are not good virus programs. You can download a free virus program from the internet, AVG Free, un-install Norton, and install AVG. This will clean out the virus.
http://free.grisoft.com/doc/5390/lng/us/tpl/v5#avg-anti-virus-free
As for checking your email, I don't know why it's not letting you.
2007-02-27 17:16:03 · answer #1 · answered by twiigss 4 · 0⤊ 0⤋
try the following steps... this is what i do,
1. clean temp files and cookies (use a program like CCleaner - freeware)
2. clean registry again using CCleaner or any other reg clean sw.
3. use an effective anti-virus which should be updated daily (like AVG, pc-celin, symantec or mcafee)
4. run a full system scan
5. delete you email account from outlook only (backup ur mails) and re-create the account.
gud luck...
2007-02-27 17:16:40 · answer #2 · answered by Anonymous · 0⤊ 0⤋
Just try deleting your temp net files and all that and then restarting the computer.
2007-02-27 17:12:12 · answer #3 · answered by Anonymous · 0⤊ 0⤋
norton (symantec) has a removal procedure for it given on the link below
2007-02-27 17:15:52 · answer #4 · answered by Anonymous · 0⤊ 0⤋
Just go through this link...
http://www.sophos.com/security/analyses/w32feebsgen.html
or
www.sophos.com
May be it will help!
2007-02-27 17:20:10 · answer #5 · answered by nick 2 · 0⤊ 0⤋
nope, i don't know and good luck fixing it. No more emails for you.
2007-02-27 17:13:19 · answer #6 · answered by Scpwnz 5 · 0⤊ 1⤋