I have received 5 or 6 text messages in the last two weeks. They were unsolicited and I did not reply. However, I discovered today that I was charged £1.50 for each text SENT to me. I have sent the "stop" message to them but I want my money back. I have emailed them to informthem of the situation and that I want a refund, and that I have requested itemised billing for each text message from my mobile phone services provider. Does anyone know which law this kind of thing would come under so that I can quote it to back up my argument and claim?!
2007-02-27 15:37:04 · 8 answers · asked by acidedge2004 3 in Politics & Government ➔ Law & Ethics
contact either oftel or ofsted theyre the regulatory agency for this. I had the same thing happen to me years ago cant remember what law it is now but after speaking to oftel i wrote to the company and got a cheque for £20 off them. good luck!
2007-02-27 16:39:14 · answer #1 · answered by vdv_desantnik 6 · 0⤊ 0⤋
Sorry to hear of your misfortune, I had something similar happen to me. I kept receiving screen savers - even though I'd sent the STOP text to them. Sure enough they did it several times. Fortunately, I was on pay as you go, I just went out and got a new sim. (the 02 do some good deals on payg). It solved it.
Its principals though. Good luck fighting them!
2007-02-27 15:46:31 · answer #2 · answered by Agony Aunt 5 · 0⤊ 0⤋
With Verizon it prices you 15 cents in line with textual content message despatched or recieved and 25 cents in line with image/video message despatched or recieved. you'll in effortless words get charged in case you open the message. So in case you do not pick to pay do not open the message. in case you sense you'd be recieving or sending an stronger quantity of messages there's a cheap $5 textual content kit of 250 messages in line with month.
2016-12-05 01:17:34 · answer #3 · answered by Anonymous · 0⤊ 0⤋
this happened to my sister
ring up ur service provider and tell them amd make a real fuss about it
thats what my mum done and they sent her a cheque
2007-02-27 15:40:03 · answer #4 · answered by Ambini 2 · 0⤊ 0⤋
go to the ofcom site they should point you in the right direction,also threaten them with the small claims court.
2007-02-27 15:46:56 · answer #5 · answered by Anonymous · 0⤊ 0⤋
connect you cell phone company they are the only ones who can help you I think this is a new scam
2007-02-27 15:40:44 · answer #6 · answered by iseemen 5 · 0⤊ 0⤋
1]New Message
[inbox]=yes i agree!
£2.50 debit pay-up
Thankyou
2007-02-27 16:17:26 · answer #7 · answered by Anonymous · 0⤊ 0⤋
HAPPENED TO ME TOO! IT'S BASICALLY STEALING OUR MONEY. PLEASE REPORT IT TO THE POLICE! THESE COMPANIES NEED TO BE STOPPED
2007-02-27 16:18:34 · answer #8 · answered by tupac4evaa 3 · 0⤊ 0⤋