Connecting to Wireless internet?

Question

2 of my home computer were connected to wireless internet by the geek squad people, and now i'm trying to connect my laptop at home...it's a private network but i have the password and all the information to connect my laptop. also, my laptop picks up the private network yet the internet is not working.
thanks soooo much if you can help!

Answer 1

ok there should be 2 passwords...one for your network and the other if they set it up right and it is WEP enabled. Do you know if they did this?

There could be a few things going on. When you try to connect to the network exactly what error are you getting? And have you added your password to wep connect? To do that open Network connections, select change settings of the network, select the tab on top that says wireless networks, highlight the wireless connection that is working, click properties, and make sure you have it set for WEP and add network key where it says so then save.

It's a little confusing if you aren't familiar with this. Ordinarily I'd say if you aren't sure just call your internet provider and they will talk you though it, but since you had Geek Squad set it up, not sure they will get involved but they might. Did the Geek Squad show you exactly what they diid and tell you how to add on to the network? Hard to follow up what someone else did. Usually these are pretty easy to set up on your own.

Good luck!

Answer 2

You need to open " view available networks". You can do that by either left clicking the monitor icon at the bottom left of your computer, or by going start/all programs/accesories/comunications/network connections.

A window will open that will say "choose a wireless network" (you may need to ask your provider wihch one is yours) but it most likely be the one with more strengh. When you click on it you can put your number (it will ask you twice), and you should be able to connect!

Hope this helps.