I placed a change of address on 2/08 and have not received a piece of mail since. I called the local office yesterday and the person I spoke to just hung up on me, and refused to answer whenever I called back. This is way unacceptable!
2007-02-27 11:18:26 · 16 answers · asked by mizgee 1 in Politics & Government ➔ Government
Contact your congressman. This is the kind of stuff they're actually good at.
2007-02-27 11:23:13 · answer #1 · answered by bradcymru 4 · 0⤊ 1⤋
Contact the Post Master General of your city's GPO and/or speak with your Umbudsman/woman (Public Advocate). If you REALLY want action, do NOT yell or curse but DO include dates and names of persons you've spoken to; give as much minute details as you possibly can. Be firm. Insist on getting the service you pay for (with your taxes and when you buy stamps). Take it up the ladder to your Senator and House Rep, if you have to. I had a similiar situation where they would come with the pink slip but would not make an effort to deliver packages and told the tenants to go to the post office to pick up (this is a very secure building) and they insisted I pick it up inasmuch as the postage was paid in full for delivery service... until I spoke with the Post Master General, and the package was delivered within 20 minutes of my hanging up with the Post Master General of the GPO. You think I'm kidding? I also mentioned how they have been leaving my mail in other people's mailboxes and other people's mail in MY mailbox... that stopped, too. They now deliver. Be nice but firm, and you'll be heard and the appropriate action will be taken. BELIEVE me, they are NOT overworked (I can tell you stories from when I worked with the Post Office, and a friend of over 35 years that also works there and will be retiring in about 3 years).
2007-02-27 11:29:26 · answer #2 · answered by Anonymous · 0⤊ 1⤋
Maybe this is a tragedy of errors. Maybe your card got lost or you filled it out wrong. Have you been to the post office lately? In our town there's a line out the door most days. These people are overworked and underpaid, and they are on their feet throughout their shifts. I have never been treated unkindly at the post office. And they deliver mail rain or shine. I wouldn't want their jobs.
Get up, go down to your post office, get in the line most of us stand in, and ask to speak to the supervisor. Then be nice. If they hung up on you and then didn't answer when you called back, it's obvious that you were rude. They probably got your number on caller ID the first time you called. And no, I don't work at the post office.
2007-02-27 12:03:51 · answer #3 · answered by Anonymous · 1⤊ 0⤋
First of all, it can take up to two weeks for your information to get into the system, and remember your third class mail is not forwardable. You can find the "contact us" link at the very bottom of the page at www.usps.com
Personally I would suggest filling out a second 3575 (Don't bother with the electronic version online) and mail it to your old post office. Send it to your Letter Carrier directly by looking up your address at (http://zip4.usps.com/zip4/welcome.jsp) and then clicking the "mailing industry information" button, which will provide you with your carrier route (c---). Mail the form to your old post office in care of your route. I hate receiving them, but they get the attention of the Letter Carrier. MOST importantly notify everyone that you have moved. The less that goes into the system the less that can go wrong.
2007-02-28 14:44:00 · answer #4 · answered by MJ 6 · 0⤊ 0⤋
The postmaster general in your area. You can find the number in your local telephone book. They may put you on a test mail program to verify your delivery. When they do this, and you mail back the test pieces that are sent at random intervals, you often get free stamps and commemorative pins for participating. They really do want to hear your complaints, so call.
2007-02-27 11:24:06 · answer #5 · answered by Rosebudd 5 · 0⤊ 1⤋
Have you called 1-800-ASK-USPS?
Call and follow the prompts until you get a live person under delivery problems. This will start a start a service inquiry report (SIR) which will require a supervisor to call you back about the problem. They have 48 hours after getting the initial SIR to resolve the problem.
2007-02-27 13:38:03 · answer #6 · answered by ditsyquoin 4 · 0⤊ 1⤋
I know what you mean, i would suggest that you start you own postal service, perhaps start on a small scale- sell your house, buy some old Dodge vans, make some letterboxes, and you're on your way. I could be Vice President of, what will become a multi billion dollar corporation---- To be fair, in Germany people have a choice of whom they wish to send their letteres with, either a state owned company- or a privately owned company.
2007-02-27 11:23:56 · answer #7 · answered by Anonymous · 0⤊ 1⤋
Go to the post office in person, request to speak to management, and calmly explain. If you appear angry, they might just blow you of, so its important for you to appear non-aggressive. I noticed that the mail usually takes about an extra week when going through a forward, but it seems like yours didnt go through. good luck
2007-02-27 11:24:07 · answer #8 · answered by prancingmonkey 4 · 1⤊ 0⤋
I would go in person and talk to your postmaster. Be polite but firm. If he/she blows you off too then find out who his boss is and talk to them. Keep going until you get an answer, or at least your mail is fixed. The squeaky wheel gets the grease. Just make sure you keep your cool...kill em with kindness :)
2007-02-27 11:23:32 · answer #9 · answered by angelgirl 2 · 3⤊ 0⤋
The Post Master General for your district or region.
2007-02-27 18:08:56 · answer #10 · answered by BeachBum 7 · 0⤊ 1⤋
Send your complaint to President Bush so that appropriate actions will be made against the US Postal Office.
2007-02-27 11:22:24 · answer #11 · answered by FRAGINAL, JTM 7 · 0⤊ 2⤋