How to get a refund?

Question

I recently bought an engagement ring and since it has been nothing but a nightmare. The store (people's jewellers) destroyed the ring and the ring has been in the stores possesion for about two months. When I asked for a refund they said no because it was pass the 30 day refund policy. I only had the ring in my possesion for two weeks and the store has had it the rest of the time. I called the head office and they seem to be rude and unhelpful. Does anyone have any ideas?? This has turned the happy experience of an engagement into a nightmare.

Answer 1

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