My daughters have a shared Dell desktop, that was hit with a virus. Is there a way to retrieve pictures etc without shelling out 'big bucks'? There are many personal pictures including the only copies of wedding pictures etc on the PC.
2007-02-27 06:30:08 · 8 answers · asked by Laura 4 in Computers & Internet ➔ Hardware ➔ Desktops
yes boot in safe mode fit f8 apon boot and select safe mode with net work then click on admin not your account search for the pictures then email them to your self so they are stored on \line and then create a new account and restart you computer log into this account and run a virus scan this will find the virus an quaritine it or clean it
2007-03-04 07:49:10 · answer #1 · answered by art200216 2 · 0⤊ 0⤋
Can the computer operate? Does it shutdown automatically? If you are only worried about passing on the virus and the computer is still mostly functional, consider burning the photos to CD for transfer to another system. Just be sure to scan the media thoroughly before copying the data to another system. If the computer is not booting up or shuts itself down, consider taking the hard disk out of that computer and installing it as a "slave" drive into a working computer (again, make sure the anti-virus software is configured properly and operational). You can then copy the photos off to another computer or you might even be able to remove the virus by scanning the disk. If the disk has become corrupted to be unusable, consider a data recovery program (I've used Recover My Files...bought at BestBuy for $40 USD).
In the future, consider implementing a backup procedure to ensure you aren't caught in this situation again. A virus is only one way to affect the system. You could have a complete hardware failure or just an accidental deletion by a user. Writing the data out to CD/DVD or even another disk (preferably on another computer, but even on the same computer would help against hardware failure) provides some level of protection. You could go to extremes like offsite storage, but only protect to the level that is appropriate for what you are protecting.
2007-02-27 06:42:11 · answer #2 · answered by Jim Maryland 7 · 1⤊ 0⤋
Art has the right idea. Shut down the computer and restart it in safe mode. Hit the "f8" key just before you see the windows logo. Log in as administrator, there should be no password. If you can login, run a full virus scan. You can then reboot and try to access your accounts again. Or you can use explore in safe mode to find the pics and copy them to a cd. If you do copy them, make sure to scan the cd in the new computer before copying or opening any file to make sure its not infected.
2007-03-05 09:25:15 · answer #3 · answered by ramralph34 2 · 0⤊ 0⤋
I can speak to this a little. My mom (Laura F) posted this for me. Whats is happening is we have Windows XP. When you select any of the 4 accounts to log into , i get the message saying its loading my preferences etc.. All goes well, until you notice that same prompt box that says loading your settings, all of a sudden says logging off. So i can't even get into any of the files or desktop etc.
Any suggestions? Its very important we don't lose everything, have my moms wedding pictures etc on this pc.
2007-02-28 05:38:46 · answer #4 · answered by jennifer w 1 · 0⤊ 0⤋
any ingredient you delete isn't deleted as maximum persons think of, each and every picture/ image in no rely what type collectively as you browse or use in any admire what so ever is saved on your no longer undemanding force you in basic terms can not see them your self, yet there are strategies you may view them some say format your force and that they're going to disappear however the fact is the magnetic sinatures are nevertheless there even after using the gutmann approach of deletion of 35 passes of over writing of replaceing each and every a million with a nil with the point to shrink an prolonged tale short particular you may retrieve your photos as long as you haven't any longer used a record shredder to disassemble them and unfold them in the time of your no longer undemanding force..
2016-11-26 19:13:56 · answer #5 · answered by ? 4 · 0⤊ 0⤋
All great advice, I would recommend storing pictures to different media. Writeable CDs use a dye which is sealed in the disk, I've had some failed and became unreadable within a matter of months. If they are subjected to temperature fluctuations and you live in a humid environment CDs can develop what is referred to as CD rot.
2007-03-06 19:44:10 · answer #6 · answered by Kainoa 5 · 0⤊ 0⤋
As listed previously start computer in safe mode by tapping the F8 key immediately after turning on the power.
Select safe mode, and once computer starts up in safe mode burn all your documents to CD's and then try to trouble shoot the computer.
I say this because sometimes trouble shooting can result in a loss of data, and you don't want to lose anything thats important to you.
2007-03-07 05:40:26 · answer #7 · answered by Anonymous · 0⤊ 0⤋
download avast home user edition antivirus software it is free and works well....clean the pc with this... then backup all the photos onto a cd.....virus's cannot infect picture files as far as i know so they should be safe to put on your new pc....but scan the cd before to make sure. if your cd drive wont burn properly copy them to a usb flash drive
2007-03-06 23:26:59 · answer #8 · answered by david_m_grogan 3 · 0⤊ 0⤋