My Computer won't keep it's IP Address!?

Question

I'm having issues accessing my internet. When I type "ipconfig" in my CMD window, it will alternately give me an IP address, and then an IP address of 0.0.0.0

I've tried repairing my Local Area Connection, I've disconnected my cable internet, restarted my computer, talked through the issue with COMCAST, and they've decided that it's my computer's inability to maintain an IP address that is causing the problem. I've run my Spy Sweeper and AntiVirus, with no luck- my computer came up clean.

I spoke to HP, who wouldn't help me because my warranty has expired. The only other solution (and last resort) is to reset my computer to a previously saved configuration, and hope that my IP settings haven't been altered there as well- and I don't want to do this until I'm absolutely sure that there is no other solution.

Is there any other way to repair this?

I have already disconnected my modem and waited the requisite amount of time, and tried to reconnect. That didn't work. I did it 3 times with Comcast, and twice after Comcast gave up.

Answer 1

without knowing what you have and only a symptom not much we can do here try cyber tech help dot com
try uninstalling the network card in the system properties and reboot and run the network setup wizard again if you have a router try it without it also you can manually configure the ip addy call your provider for that

Answer 2

I'll be honest, its probably you're NIC.

A NIC is a network interface card where you plug in your ethernet connection from the modem. A modem assigns an IP but the only time I've ever seen a 0.0.0.0 is usually in the case of NIC failure. I would try reseting the modem just to make sure it's not a modem error.

If you've already spoke with you're ISP they've checked the settings in the modem and it should be correct. Trust me, they don't make money off of people who can't get online.


If you right click on "my computer" on your desktop click on properties.
Once there you'll see a series of tabs, click on hardware.
Click on the device manager button.
If you scroll down to the bottom where it says "network adapters" click the plus sign. See if theres an adapter listed and if so is there any warning symbols on it.

This won't hurt it because it's already not working.
You can uninstall you're ethernet adapter driver in this device manager.

Right click on the adapter and click uninstall.
Restart Your computer.
Your computer will automatically detect new hardware on startup
Go through that wizard and let it find the drivers. Still no ip or still problems? Replace the NIC.


To check the settings you can click on
Start>Run>control panel>network connections
Here you'll see your LAN connection icon.
Rick click>properties> Click on TCP/IP and click Properties below that. Make sure it's set to obtain an IP automatically. and same with DNS.

Answer 3

1- Do you have the drivers for you network card for HP?

2- Uninstall this LAN device from your HP product.. Restart your computer.

3- Keep your driver-cd ready at this phase, after restarting, windows will re-detect network hardware device and will also try to reinstall it automatically or it may ask you to install the drivers manually.

4- Try "ipconfig" now from cmd.

Hope your internet provider configured your router for "auto DHCP".

Try the connection with a different network cable.

If your HP is LAPTOP then buy a USB to Lan Connector device..

let me know.

good luck

Answer 4

Try unplugging your Comcast modem for a few moments, then plugging it back in. Wait until the lights get back to normal, then watch your ipconfig command results.

Try using ipconfig /release
followed by ipconfig /renew

Good luck and Happy Computing!

Answer 5

If your internal computer is using private (NAT) IP, the problem may not be your computer, but rather the DHCP server you're obtaining the address from. If you can get an address long enough to record it, set this address as static and bypass dhcp. Be sure to write down your gateway and DNS info and assign these manually as well.

Answer 6

Had a similiar problem...cable modem had to be reset on a daily basis. Solution was in the router. IF you're going through a router and then the caable modem...look for a firmware update for your router and do the install. You can do the firmware search by going to the routers manufactuers website and see if they have a firmware update for your model. Can't hurt to give it a try.