Toilet/ plumbing issues?

Question

I recently had a new toilet installed and its caused nothing but problems eversince. The problem I'm currently having with it is the fact that when I flush it, the water will drain from the bowl, but it will not actually flush down the contents. I removed the top from the tank to see if the problem was coming from there. I observed that when I flushed the water would drain from the tank and fill back up (normal behavior). Is there anyone with experience in plumbing who can help me out. I really cant afford to hire a plumber rite now. Please answer A.S.A.P.
Thanx in advance

Let me rephrase...the problem is that when I flush, the water in the bowl will fill up before slowly draining out. The contents in the bowl remain unflushed. This didn't start happening untill late this afternoon; I doubt if it has anything to do with the GPF. Thanx to everyone whose posted.

Answer 1

Sounds like you've got a clog. The fact that the water is draining out normally indicates the GPF is ok, however the pressure isn't strong enough to push the debris down. I would suggest running a snake down the toilet to try and clear the blockage. That's one thing you can do yourself. If that doesn't work, you will more than likely have to pull the toilet to see where exactly the blockage is located. Newer style toilets have small tight traps and it's easy for debris to get clogged in them.

Answer 2

Pam if its flushing and the tank is draining there is likely nothing wrong. Whats probably happened is you have purchased a newer toilet that has less GPF's or gallons per flush. The federal government in all of there infinite wisdom has mandated that new toilets, urinals, etc flush with less water in an effort to conserve our water supply. In actuality most people have to flush these newer toilets more than once to get the waste down the drain. The sad part is its illegal to buy or sale a new high gallonage toilet so we, the consumer are stuck with an inaffective product and we are paying for more water. If this is your case and you dont want to flush multiple times you can buy a used older toilet if you shop around. I hope this helps.

doc

Answer 3

If the water is coming up in the bowl almost to the top and draining slowly, there is something blocking the flow. You said this is a new toilet and have had problems with it. The wax ring that is used to seal the toilet to the sewer pipes may also be impeding the flow. Hopefully, they did not use one with a "reinforced" black plastic sleeve. TOTALLY USELESS!!! Get a plain wax ring, pull the toilet (or call the person who did the install), and check for blockage. Had a similar problem last week that did require plumbers to backflush my entire system for $2400.
Also, use single ply tissue. Double ply and softness are great for
sales, but not good down the drain. Got that tip for my $2400 worth of work.

Answer 4

This is a very common problem with new toilets. At the very front bottom of the bowl there is a small hole through which the water from the tank discharges. This rapid flow is what primarily pushes the waste out of the bowl. In many cases this hole becomes blocked with a small plastic disk which is left in during the manufacturing process. This little disk floats around in the chamber and periodicly blocks the discharge hole. look careful while flushing for a strong water flow. If you notice a reduced flow you can fish the little disk out with tweezers or forceps and that will cure your problem.

Answer 5

Hi UK plumber here, If this was in the UK I would be looking for a partial blockage as this would let water trickle past and leave the soil behind. It could also be a soil pipe vent issue as stated by other chap, as waste goes down the soil pipe ( don,t know what you call this in the US ) air enters the pipe so the waste can run down freely. Like when you siphon water from a tank if you block the end no water can flow, so check if this is OK and check the toilet by plunging / drain cleaner I could suggest products but these would be in the UK sorry. Good Luck.

Answer 6

I believe your problem comes from the drain system in your building. Check the vent stack to make sure is is free of debris, ice, snow, etc. Having a clear vent will create a sort of suction that will allow contents to easily drain when required. Low flush toilets have been on the market for years and testing shows they are efficient appliances. Good luck with your issue.

Answer 7

Another solution would be to again remove the bowl by unscrewing the bowl at the bottom and check for a blockage and replace the wax donut that seals the line. Good Luck!!!

Answer 8

sounds to me like one of the low water usage toilets required in many places now. They often present this problem, and there isn't much you can do.


Possibly, though unlikely the toilet has an obstruction in it that will not allow some things to pass through but will allow water to pass through. Mistakes do happen, so it is remotely possible.

Answer 9

I dont know the answer but try this website

www.doityourself.com

Hope this helps