1) When you call B of A and get a rep on the line, don't hassle them about your personal feelings. We don't want to hear it, nor do we care. More than likely, when you call us we are tied to a goal on that call. When you waste our time, you are affecting our pay, which just ticks us off.
2) When you cut up your credit card and send it back with a note, NOBODY CARES. There is a machine that opens the mail, scans the barcode on the envelope, then hands the contents into a sorter which then sorts garbage from payments. Your worthless letters go into the recycle bin, without anyone reading them.
3) PLEASE find an attorney or call the police. That way one more person can take your money and tell you they are sorry there's nothing else they can do, then laugh at you the whole way to the bank, which is probably Bank of America.
4) Do your homework. Before posting something stupid like "they are doing something illegal", actually read the article. Don't believe EVERYTHING you hear
2007-02-26
14:02:03
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4 answers
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asked by
ffrd81
1
in
Business & Finance
➔ Other - Business & Finance
I forgot to add something...At lunch today at one of the B of A call centers, we were all sitting around talking about how stupid it is that people are wasting their time thinking about such petty things. Although we all understand your complaints, there is nothing that we, our managers, or their managers can do to help you. Don't ask for our supervisor because you think we are idiots. Trust me, when you hang up the phone, we are the ones wondering why we went to college for 4 years just to talk to people like you.
2007-02-26
14:20:45 ·
update #1