i have medion laptop with windows xp sp2. for some time now it shuts itself down after booting.thi happens about 3-5 min after booting.i can´t do a virus scan or hardware check because it can´t stay on. i am not using batteries so it can not be the batteries.i tried doing a new windows installation but that does not go through because the laptop shuts itself in the process.can anyone help please.
2007-02-26 07:44:15 · 10 answers · asked by jo d 1 in Computers & Internet ➔ Hardware ➔ Laptops & Notebooks
So it is not the virus problem.
You can put the battery back and use both battery and power from ac adapter. Just in case it might be the adapter problem, it still have power from the battery.
2007-02-26 07:52:21 · answer #1 · answered by Henry 4 · 0⤊ 0⤋
Oh boy!! I had THE SAME problem 3 months ago. I had a Latitude 640 Dell laptop. It started doing that & true it wasn't the battery. I took it to CompUSA & they said it was the motherboard, then I called Dell customer service & they said the same. When I reinstalled windows it worked well for a while then the problem went back & eventually I bought another laptop from e-bay (same brand) so I can use the same hardware from the broken one should I need them for my new one. I wish I know for sure what went wrong with that one but I don't know!! It's in my cupboard right now & I'm using the new one. Good luck.
2007-02-26 15:55:18 · answer #2 · answered by giggsmania 3 · 0⤊ 0⤋
Could well be overheating. Mine had the same problem, but it was old so I bit the bullet and bought a new one! Is it getting very hot before it shuts down? If so, try cleaning the vents out. If they're blocked the CPU fan will not be passing cool air over the CPU and it will soon overheat. There is a link attached for a grat article from 'what laptop' about cleaning out your vents!
2007-02-26 16:00:38 · answer #3 · answered by Neil 2 · 0⤊ 0⤋
If it bluscreens and then goes to copying to cache mode ....it may be that you have two antivirus software running at the same time....
It happened to me i foolishly was running AVG and Norton
I had to wipe then reinstall (you can hit F2 before the windows sign comes on and restart from a safe reboot poin)...if you have tried this my advice is as the first answer....Take it to a pro mate...
2007-02-26 15:51:31 · answer #4 · answered by Dstorter 2 · 0⤊ 0⤋
The usual causes for random shutdowns are:
1)Overheating triggers auto-shutdown to protect the CPU;
2)Memory module going bad;
3)Power supply going bad.
2007-02-26 15:48:06 · answer #5 · answered by G 7 · 0⤊ 0⤋
You need to check your power profile. It may be set to shut down even if it's on AC mains, like if it's on battery. Try this first before shelling out on money for repairs.
2007-02-26 15:49:42 · answer #6 · answered by Lord of the Sovereign Ring 1 · 0⤊ 0⤋
The most likely cause is overheating
2007-02-26 16:00:20 · answer #7 · answered by BloodyxXxRomance 3 · 0⤊ 0⤋
Damaged hard drive.
2007-02-26 15:51:39 · answer #8 · answered by psychoticgenius 6 · 0⤊ 0⤋
check that you haven't got it in hibernation mine did that and this was the cause good luck
2007-02-26 15:55:26 · answer #9 · answered by scubs 2 · 0⤊ 0⤋
u may have to take it to a professional
2007-02-26 15:47:58 · answer #10 · answered by Naa 3 · 0⤊ 0⤋