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3 answers

You have to call them and cancel the next shipment - I can't remember whether you had to return the product, but I do know they will charge you for the next shipment if you don't cancel it quickly.

Good luck!

2007-02-26 05:43:22 · answer #1 · answered by fizzents 4 · 0 0

Returns and Exchanges


Proactiv Solution is backed by a 60 day money-back guarantee. Just try our products for 60 days. If you're not totally satisfied with the results, simply return the bottles - even if they're empty - for a complete refund of the purchase price (less shipping and handling).

To return your products, place the merchandise in a box with your original invoice and send it to us. If you don't have your original invoice, make sure to include your name and shipping address as you believe it appeared on the invoice. Please allow 1-2 billing cycles from the day you return your package for your account to be credited.

All returns and exchanges should be shipped to:

Proactiv Solution
P.O. Box 10213
Des Moines, IA 50380

2007-02-26 05:46:40 · answer #2 · answered by b c 3 · 0 0

Lots of luck. I will never order anything online again thanks to a bad experience with Purity Products. I sent for a "free" trial of fish oil and had to accept their terms to be on an automatic shipping arrangement where they would bill my debit card. I canceled with plenty of time before the next shipment and they still billed me and sent the pills. It took me a full month to get it straightened out. Lesson learned.

2007-02-26 05:48:16 · answer #3 · answered by Anonymous · 0 0

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