My friends laptop (hp something) was left on when searching the internet. she had to leave and pick up her cousins from school (she left it on) she came back it had crashed. I have tried everything.. i have the sys. restore discs BUT i need the data off the computer and if and when i use the sys. restore discs it will erase EVERYTHING and i don't want that happening
2007-02-26 02:35:22 · 4 answers · asked by Anonymous in Computers & Internet ➔ Hardware ➔ Laptops & Notebooks
Yes i have tried starting in safe mode....( i have tried everything) i forgot to say that the pc will NOT load windows xp at all.
2007-02-26 02:41:00 · update #1
Yes, i know about 'F8', IT WIL NOT LOAD WINDOWS XP AT all !! its so frustrating
2007-02-26 02:43:07 · update #2
blue screen, nothing haopens after i select F8, safe mode option, and select Windos XP.
2007-02-26 02:43:56 · update #3
i would try boot from recovery disk
'repair' option should be safe
else abort
get tech support
but before that, tell me if 'repair' option crops up !!
2007-02-26 03:02:21 · answer #1 · answered by sεαη 7 · 0⤊ 0⤋
You can make a BartPE disc and boot to it. It's like a mini operating system. You even have a look alike Explorer which you can use to offload the data to a different medium.
http://www.nu2.nu/pebuilder/
Do you get an error message? Blue Screen? Or Nothing happens and the screen just stays black? Do you see the Windows XP logo?
2007-02-26 10:38:55 · answer #2 · answered by Silo 2 · 0⤊ 0⤋
Yes, you have a problem!
Most laptop makers these days do NOT provide install disks... only RECOVERY disks that wipe the hard drive and replace it with the factory image...
If the data on the machine is super critical, I usually REPLACE the hard drive before resetting the image, and hook the old drive into a "shell" casing that allows access via a USB connection...
This allows the new system to retrieve data from the old drive until it can be discarded, reformatted, or recycled...
In the future, you might want to consider an online backup service to prevent such data loss! Check the reference below for info in that regard!
2007-02-26 10:38:22 · answer #3 · answered by N2FC 6 · 0⤊ 1⤋
ok as far as getting your information out you can easily do this by buying the following:
a 2.5 inches usb external enclosure
you can get this at a local computer retail store, it cost between 15-30 dollars.
you will need to remove the hard drive from the laptop and install it into the external enclosure.
you will need to connect the external enclosure to another unit via uSB, for example a desktop
it will appear as a removable device just like a flash drive, open it and get the information you need oout of it.
after all the info. you need to get is out of the hard drive you can try to repair, restore or even buy a new one to replace it if you want. but at least your information will be out of it and you can put it back into it if you get to repair it of purchase a new 1
hope it helps
2007-02-26 10:51:34 · answer #4 · answered by kidguel13 2 · 0⤊ 0⤋