Hi, i recently set up an e-bay account and posted some items on there to sell. One particular item was sold on Sunday morning and a few hours later i received an e-mail from e-bay suspending my account. The e-mail read:
'The results of the following listings have been cancelled due to bidding activity that took place without the account owners authorisation (then lists the item in question). We have temporarily suspended the account and we are working with the account owner to prevent any additional unauthouised activity since the account owner did not initate these bids.'
I am the account owner and i authorised the sale/auction/bid but other that this email have not heard of any problems/contact from e-bay. I have contacted e-bay but as yet they are yet to reply. Can anyone help/explain??!?
2007-02-25 22:24:15 · 7 answers · asked by saak 1 in Computers & Internet ➔ Other - Computers
it is possible that the bids came from unauthorised person, in other words, if i had an account and someone else bid on an item under my details. they may have froze your account because the genuine account holder reported they themselves did not bid for that item, thats the only reason i can think of, xxx
2007-02-25 22:35:01 · answer #1 · answered by Anonymous · 0⤊ 0⤋
Assuming this is real (and you have checked by logging in via your Browser 'bookmark' and NOT by clicking on anything in the email), then the 'winners' account had been hijacked.
The 'winner' never bid at all - some-one else put the bid in & the real owner only just noticed ...
You may feel that eBay has gone 'over the top' in response, however a common means of extracting money from hijacked accounts is for the criminal to open a selling account, post dozens of expensive items for sale and then 'bid' using the hijacked accounts.
After 'winning', they pay themselves from the hijacked account and disappear leaving ebay/paypal to pick up the pieces.
eBay's computers have suspended your account because it fits in this pattern (new account being used to extract cash from hijacked accounts).
No-one at eBay has any idea what's happened (yet) - the computers do it all automatically ...
2007-02-25 22:37:31 · answer #2 · answered by Steve B 7 · 0⤊ 0⤋
Prob a false account bid on your items.
C'est las vie, I recently came across a fake ebay seller myself last week. They were selling dance poles and 3 of us were screwed over.
2007-02-25 22:31:26 · answer #3 · answered by Mum-Ra 5 · 0⤊ 0⤋
Im sure this is one of those dodgy emails going around ... i have had some like this ... if you haven't got the email in your myebay account messages box dont believe it!!!
If you have used this email link to sign in contact ebay straight away and tell them as someone might have your login details !!!!
or change your passwords asap!!
2007-02-25 22:34:43 · answer #4 · answered by Pulsar_GTI 3 · 0⤊ 0⤋
I would make sure that this isn't a spoof email before worrying. You can forward the email to spoof@ebay.com and they will tell you whether or not they actually sent it.
2007-02-25 22:53:16 · answer #5 · answered by klynnr_1981 4 · 0⤊ 0⤋
the bidder was a fake account.
2007-02-25 22:27:29 · answer #6 · answered by M1 5 · 0⤊ 0⤋
cal the customer care or mail them and enquire regarding it ...
2007-02-25 22:28:49 · answer #7 · answered by Manis 4 · 0⤊ 0⤋