i'm planning to apply in a call center here in cagayan de oro city...i have friend who work there..but i want

Question

but i want to know more tips on applying..thanks

Answer 1

The most important things about working in a Call Center is not just speaking good English of course, but most of all having the ability to give GOOD CUSTOMER SERVICE meaning a friendly professional voice & attitude who loves to help people & can keep a smile on your face even during difficult calls or in dealing with difficult customers. You also have to have basic knowledge of computers to include typing & navigating through different screens. You must make the effort to prove you can do the job & that you've had prior experience with talking on the phone to people & that you can also handle high volume calls without stress. Make sure you show that you are reliable, will show up to work everyday on time according to your schedule & that you are working on possibly advancing to Call Center manager one day. You do all this during your interview & they will love you....you'll have a better chance of being hired. GOOD LUCK HA!

Answer 2

Off course you have to be proficient in English. You should have a clear and intelligible English accent. Since you will be dealing with foreigners, you have to be patient and witty enough to deal with different situations. Some of these foreigners are too demanding and rude. And most of all you have a good memory and knowledge of the product you are servicing. You also have to deal with different time schedules. My friend in Link2Support in Cagayan de Oro has to go home around 4 or 5 in the morning.

For more info about Cagayan de Oro, you can visit my website at
http://www.cdoguide.com

Answer 3

Call centers typically look for at least three things in applicants: good English communication skills, attitude, and schedule flexibility.

Good English communication skills mean you can grasp and understand your caller. Your choice of words is simple and accurate. You can pronounce English words well.

Attitude means everything from willingness to learn, follow instructions, remaining friendly and helpful even with the most irate of callers.

Flexibility is your willingness to work in changing shifts, including the dreaded graveyard shifts that start midnight and end in the morning.

Educational level requirements vary. Some call centers require college degrees; some require only college-level education.

If you think you have these qualifications, don't forget to stress them at every opportunity, such as during interviews.

Answer 4

Call center jobs needs a well-rounded person that can take the job more easily, especially your communications. Your interpersonal skills must be in the upper bracket and customer service. Its not so easy to work in call center but I am suggesting that you have to study and learn the basic first before plunging yourself to the modern job of today.
Your reasoning power must be perfect in some many ways, to interact with different kinds of people in the internet. And, you have a superior literacy in computers and how to solve technical problems.

Answer 5

clear american accent.