why can you accept the blame for something, yet not to be made to suffer for it by the customer?

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why can you accept the blame for something, yet not to be made to suffer for it by the customer?

this is salesmanship subject...,,for marketing

2007-02-25 14:26:45 · 2 answers · asked by julius e 1 in Society & Culture ➔ Other - Society & Culture

2 answers

VERY SIMPLE....BECAUSE THE CUSTOMER IS NOT ALWAYS RIGHT.

2007-02-25 14:31:15 · answer #1 · answered by Jersey girl on Florida. 5 · 0⤊ 0⤋

because you are still in a position to help the customer. By accepting the blame you acknowledge your willingness to resolve any issue and ensure that the customer is satisfied.

2007-02-25 23:14:17 · answer #2 · answered by Anonymous · 0⤊ 0⤋